Rant, rant, rant ... waste of time & waste of bandwidth. No need to get your panties all in a wad. As you said yourself the issue doesn't affect you, so why start foaming at the mouth, get agitated, & shift your eyes everywhere? Mistakes were made & they will be resolved.
While the gold bug is bad and needs to be rolled back, this isn't the end of Diablo, anymore than the various SoJ and rune dupes were the end of D2. Most of the info on the dupe comes from d2jsp, which doesn't surprise me in the least.
While you're informing people you might want to correct yourself on who owns Blizzard - Vivendi. Even on top of that they're autonomous on game decisions.
because its my job to inform and talk about things like this
Sorry, but it's not YOUR job anymore than it's mine. You don't work for Blizzard & neither do I. You can certainly talk about them, but your rants defeat the purpose of 'inform'. That's all I have to say, but good luck.
I don't understand all the hate toward Kongor in this thread. If you don't like his videos, don't watch them. He's not wrong though. This is a massive failure on Blizzard's part and they obviously need to reevaluate their testing process. QA should have caught this, and there's really no excuse.
But in any case, the AH is now offline. I'm surprised they didn't just take the whole game down because they are obviously going to have to roll stuff back. I'm not sure how they are going to handle the real money transactions though. Presumably, they'll have to refund everyone who bought or sold anything during this time-frame. I assume they have a process in place to do this because the alternative is that they're semi-trained baboons masquerading as software developers.
Rollback Post to RevisionRollBack
...and if you disagree with me, you're probably <insert random ad hominem attack here>.
I'm sure they have more refined systems in place than just "move the entire game several hours backwards".
Agreed!
Remember transactions are just that, transactions. Placing and cancelling if not directly monitored, I'm sure they can set up search filters over the time span before the bringing down of the AHs, and see where VERY large sum of gold came out of no where and target those players.
Even if not, Blizzard is not open to us, but they have more then enough people that can figure something out as much as I admit not knowing a clue on that stuff, no one else can, because it's Blizzard specific.
...doesn't matter in long run...should be saving money/gold for the itemization patch and leveling paragon before then. Best Long term goal right now.
I don't understand all the hate toward Kongor in this thread. If you don't like his videos, don't watch them. He's not wrong though. This is a massive failure on Blizzard's part and they obviously need to reevaluate their testing process. QA should have caught this, and there's really no excuse.
But in any case, the AH is now offline. I'm surprised they didn't just take the whole game down because they are obviously going to have to roll stuff back. I'm not sure how they are going to handle the real money transactions though. Presumably, they'll have to refund everyone who bought or sold anything during this time-frame. I assume they have a process in place to do this because the alternative is that they're semi-trained baboons masquerading as software developers.
While it is a tester's job to break things while they test, usually when a patch itiration such as this comes along, testing is usually confined to things that were changed. In this case the only changes in place were tooltips and the price of gold was adjusted. As a tester I certainly wouldn't have though them adding an extra zero would affect how the posting and revoking of auctions would be affected.
This probably only got noticed because someone did it accidentally then decided to use it to their own advantage. Eventually word spread. All it takes is one enterprising person to try something unique and unexpected. You cant expect QA to think of every idea any human will ever try, or in this case stuff that just happens on accident.
They were quick to take it down, they will correct it, getting out the torches because an error was missed isn't needed. Was it a mistake? Yes. Does it cost them? yes. Does human error occur? yes. Have other companies made far worse mistakes? hell yes. It happens, we move on.
EDIT: Also I just caught the start of the video... "Biggest fail in the history of gaming" is so far from true, it's pretty comical. I guess hyperbole and bliz bashing is what gets views though. I think SimCity has been much worse and even that probably isn't the worst. You want some epic fail, take a look at Big Rigs Over the Road Racing. That game didn't even work 90% of the time.
Heres my awful story for today. I logged on I don't have many friends who play Diablo 3 so I was totally clueless what was going on just that a new patch had been released. I went to the RMAH to see the new gold minimum and was astonished at the prices. I had the biggest smile on my face and was ready to get some gold from the RMAH to better gear my DH. I bought 5 Billion @ $125 and was extremely happy about it. Then I started hearing all this chatter from general / trade chat that gold was absolutely "worthless" and the first thing I came to my mind was "did I just spend $125 on paper weight". At this point I am very confused people are telling me that the new currency is gems. I just need an honest answer from someone that might have an idea what Blizzard is planning on doing. I do have my gold in hand for those wondering the transaction did go through before the RMAH went down. My question is simple Did I just waste $125?
While it is a tester's job to break things while they test, usually when a patch itiration such as this comes along, testing is usually confined to things that were changed. In this case the only changes in place were tooltips and the price of gold was adjusted. As a tester I certainly wouldn't have though them adding an extra zero would affect how the posting and revoking of auctions would be affected.
This is probably something that dev should have asked QA to test. I'm not necessarily saying it's QA's fault, but it is definitely somebody's fault. Don't they have test case reviews where people are supposed to point out things which need to be tested? If so, why wasn't one of them "sell a large amount of gold and then cancel it to make sure the refund works properly"? Somebody clearly dropped the ball here.
@Mamba: We don't know. I think Blizzard will find some way to resolve this. I just can't say for sure what it will be yet. It appears that they are trying to avoid rolling back, and it sounds like at least some paypal transactions are being rolled back, but we have no real way to know right now.
Rollback Post to RevisionRollBack
...and if you disagree with me, you're probably <insert random ad hominem attack here>.
This is probably something that dev should have asked QA to test. I'm not necessarily saying it's QA's fault, but it is definitely somebody's fault. Don't they have test case reviews where people are supposed to point out things which need to be tested? If so, why wasn't one of them "sell a large amount of gold and then cancel it to make sure the refund works properly"? Somebody clearly dropped the ball here.
@Mamba: We don't know. I think Blizzard will find some way to resolve this. I just can't say for sure what it will be yet. It appears that they are trying to avoid rolling back, and it sounds like at least some paypal transactions are being rolled back, but we have no real way to know right now.
That's not how you do QC. You test the things that have changed in that patch. The RMAH had no changes. The biggest priority is always things that make the game unplayable or break your account. You can't have an endless list of things that need checking during each patch because small patch iterations go out a few times a day during development, and the "final patch" doesn't stay on the internal severs for more then a day or few, because it's delayed content if it's ready.
With all that said the change could've been accidental and not present on the internal severs at all. Many things happen when launching a game with a super complex engine like Diablo's.
This is probably something that dev should have asked QA to test. I'm not necessarily saying it's QA's fault, but it is definitely somebody's fault. Don't they have test case reviews where people are supposed to point out things which need to be tested? If so, why wasn't one of them "sell a large amount of gold and then cancel it to make sure the refund works properly"? Somebody clearly dropped the ball here.
The Devs wouldn't have considered that to be a problem. They didn't adjust anything to do with the Method that controls cancelling auctions. That Function should have remained as it was prior to any other changes, all that would change is what number got passed through it.
I'm not saying it wouldn't have been a good thing to test, I'm just saying these things can get missed when you've been staring at the same code and program for a long time. It's the same way that typos and such keep happening in books, news, and the like. There was probably some quick testing to make sure the right amount was taken out and given to the buyer, but the part where you cancel and make sure it goes back to inventory probably got missed. I've seen it happen to even very detailed people, becuase certain things are assumed to work.
I guess my point is that programming errors happen ALL THE TIME and just becuase it's Blizzard people feel the need to elevate it to inane perportions. They're typically quick to fix critical errors even if smaller ones take longer (due to their QA process).
As a software developer, here's an inside secret for you guys: QA is really hard.
+1 and quoted for truth. hehe. My programming never got to pro levels, but I saw first hand many pitfalls that could catch people and had a really good professor that was highly experienced in the trade. I learned a lot from that man.. May he rest in peace.
....
I am truely sad honestly....I hope blizzard gets themselfs together again soon!
I WANT OLD BLIZZARD BACK !
"The game is done when its done"
But I hope they fix this BS too. ASAP
Ha. Bagstone.
Sorry, but it's not YOUR job anymore than it's mine. You don't work for Blizzard & neither do I. You can certainly talk about them, but your rants defeat the purpose of 'inform'. That's all I have to say, but good luck.
Ha. Bagstone.
But in any case, the AH is now offline. I'm surprised they didn't just take the whole game down because they are obviously going to have to roll stuff back. I'm not sure how they are going to handle the real money transactions though. Presumably, they'll have to refund everyone who bought or sold anything during this time-frame. I assume they have a process in place to do this because the alternative is that they're semi-trained baboons masquerading as software developers.
Agreed!
Remember transactions are just that, transactions. Placing and cancelling if not directly monitored, I'm sure they can set up search filters over the time span before the bringing down of the AHs, and see where VERY large sum of gold came out of no where and target those players.
Even if not, Blizzard is not open to us, but they have more then enough people that can figure something out as much as I admit not knowing a clue on that stuff, no one else can, because it's Blizzard specific.
...doesn't matter in long run...should be saving money/gold for the itemization patch and leveling paragon before then. Best Long term goal right now.
Ha. Bagstone.
While it is a tester's job to break things while they test, usually when a patch itiration such as this comes along, testing is usually confined to things that were changed. In this case the only changes in place were tooltips and the price of gold was adjusted. As a tester I certainly wouldn't have though them adding an extra zero would affect how the posting and revoking of auctions would be affected.
This probably only got noticed because someone did it accidentally then decided to use it to their own advantage. Eventually word spread. All it takes is one enterprising person to try something unique and unexpected. You cant expect QA to think of every idea any human will ever try, or in this case stuff that just happens on accident.
They were quick to take it down, they will correct it, getting out the torches because an error was missed isn't needed. Was it a mistake? Yes. Does it cost them? yes. Does human error occur? yes. Have other companies made far worse mistakes? hell yes. It happens, we move on.
EDIT: Also I just caught the start of the video... "Biggest fail in the history of gaming" is so far from true, it's pretty comical. I guess hyperbole and bliz bashing is what gets views though. I think SimCity has been much worse and even that probably isn't the worst. You want some epic fail, take a look at Big Rigs Over the Road Racing. That game didn't even work 90% of the time.
This is probably something that dev should have asked QA to test. I'm not necessarily saying it's QA's fault, but it is definitely somebody's fault. Don't they have test case reviews where people are supposed to point out things which need to be tested? If so, why wasn't one of them "sell a large amount of gold and then cancel it to make sure the refund works properly"? Somebody clearly dropped the ball here.
@Mamba: We don't know. I think Blizzard will find some way to resolve this. I just can't say for sure what it will be yet. It appears that they are trying to avoid rolling back, and it sounds like at least some paypal transactions are being rolled back, but we have no real way to know right now.
That's not how you do QC. You test the things that have changed in that patch. The RMAH had no changes. The biggest priority is always things that make the game unplayable or break your account. You can't have an endless list of things that need checking during each patch because small patch iterations go out a few times a day during development, and the "final patch" doesn't stay on the internal severs for more then a day or few, because it's delayed content if it's ready.
With all that said the change could've been accidental and not present on the internal severs at all. Many things happen when launching a game with a super complex engine like Diablo's.
Ha. Bagstone.
The Devs wouldn't have considered that to be a problem. They didn't adjust anything to do with the Method that controls cancelling auctions. That Function should have remained as it was prior to any other changes, all that would change is what number got passed through it.
I'm not saying it wouldn't have been a good thing to test, I'm just saying these things can get missed when you've been staring at the same code and program for a long time. It's the same way that typos and such keep happening in books, news, and the like. There was probably some quick testing to make sure the right amount was taken out and given to the buyer, but the part where you cancel and make sure it goes back to inventory probably got missed. I've seen it happen to even very detailed people, becuase certain things are assumed to work.
I guess my point is that programming errors happen ALL THE TIME and just becuase it's Blizzard people feel the need to elevate it to inane perportions. They're typically quick to fix critical errors even if smaller ones take longer (due to their QA process).
+1 and quoted for truth. hehe. My programming never got to pro levels, but I saw first hand many pitfalls that could catch people and had a really good professor that was highly experienced in the trade. I learned a lot from that man.. May he rest in peace.