Hey everyone! Recently, we were acquired by Fandom. Because of this, we sent out an e-mail detailing this information last month, as well as pop-up notifications on all Curse sites. The reason being is that the EU has strict laws regarding the transferring of personal information from one company to another. If you did not accept this via the pop-up banner, we were required by law to delete your account.
(Even if you are outside of the EU, you should have still seen a pop-up, but since the laws don't require us to give you the option to delete your account, you only saw the option to accept.)
Since the acquisition is in its final stages, we had to enact the deletions for all accounts that did not accept the transfer of their personal data.
Unfortunately, we cannot recover your lost posts once they have been deleted, though if you wish to reclaim your username, you should have received a nickname credit if you logged in with the same Twitch account.
I don't remember that I got the popup on diablofans but email I got but I was busy when the email came and didn't push link because I didn't think that impact would be so big.
Unfortunately, we cannot recover your lost posts once they have been deleted, though if you wish to reclaim your username, you should have received a nickname credit if you logged in with the same Twitch account.
I don't remember that I got this popup either. I don't even know what this means.. maybe Chrome blocked it...
If you all could, please edit your posts and include your old username. This is a definitely a long-shot, and it probably won't happen (so please don't get your hopes up), but I am asking if there is anything that can be done on the back-end for you folks that did not see the pop-up and want your full account restored. Once again, I can't promise anything will happen, but I will try.
Is this in relation to the email spam we received a few weeks ago about consenting or something? I still seem to have my username because I received that email and consented
Okay, so there apparently was an issue with the Twitch nickname reclaim tokens. It -should- be fixed now, but if you come across an issue when logging in with your Twitch account, please reply to this thread (try logging out and back in again, first). Once you have successfully logged in, you should be able to reclaim your old account name.
Okay, so there apparently was an issue with the Twitch nickname reclaim tokens. It -should- be fixed now, but if you come across an issue when logging in with your Twitch account, please reply to this thread (try logging out and back in again, first). Once you have successfully logged in, you should be able to reclaim your old account name.
Many accounts lost their name and are named as user-[number].
Also (some of) their forum entries are deleted. Builds are there still but with user-[number]n name.
You can see many account named as user-[number] on forums if you check out. (me included)
Sorry if there is thread for this else where.
My builds
No more BlackcurseLT, long live user-8399056
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Curse PremiumDid someone at the office make a software update on Friday evening and then left for the weekend...?
And may the odds be ever in your favour.
Emmo#2406
mine too
http://d3resource.com/difficulties-ptr.png
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StaffHey everyone! Recently, we were acquired by Fandom. Because of this, we sent out an e-mail detailing this information last month, as well as pop-up notifications on all Curse sites. The reason being is that the EU has strict laws regarding the transferring of personal information from one company to another. If you did not accept this via the pop-up banner, we were required by law to delete your account.
(Even if you are outside of the EU, you should have still seen a pop-up, but since the laws don't require us to give you the option to delete your account, you only saw the option to accept.)
Since the acquisition is in its final stages, we had to enact the deletions for all accounts that did not accept the transfer of their personal data.
Unfortunately, we cannot recover your lost posts once they have been deleted, though if you wish to reclaim your username, you should have received a nickname credit if you logged in with the same Twitch account.
OMG. There should been very big warning that we will delete your acccout!!
My builds
i didnt get a button to reclaim my name i got no addblocker
i was moving house while this happened had no chance to reply nor had an email for it
I don't remember that I got the popup on diablofans but email I got but I was busy when the email came and didn't push link because I didn't think that impact would be so big.
I don't remember that I got this popup either. I don't even know what this means.. maybe Chrome blocked it...
My builds
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StaffIf you all could, please edit your posts and include your old username. This is a definitely a long-shot, and it probably won't happen (so please don't get your hopes up), but I am asking if there is anything that can be done on the back-end for you folks that did not see the pop-up and want your full account restored. Once again, I can't promise anything will happen, but I will try.
Why use popups for this? Everyone uses an adblocker or just closes these without reading them...
I get the feeling u guys work for Blizzard lol.
Is this in relation to the email spam we received a few weeks ago about consenting or something? I still seem to have my username because I received that email and consented
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StaffOkay, so there apparently was an issue with the Twitch nickname reclaim tokens. It -should- be fixed now, but if you come across an issue when logging in with your Twitch account, please reply to this thread (try logging out and back in again, first). Once you have successfully logged in, you should be able to reclaim your old account name.
Here's a step-by-step on how to do so.
HOWEVER, I have also gotten confirmation that we will be unable to restore your posts.
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Curse PremiumI use adblock and I got the popup. So...
And may the odds be ever in your favour.
Emmo#2406
Well apparently it happened to me too
Just logged in using twitch creds.
Should there be an e-mail about this in my linked e-mail account? (cuz there's a big chance I've never read that)
And if so, would that link still be valid?
[edit] NVM, found the option as previewed above. Back to being a n00b ass zakarunite [/edit]
Who am I?
I didn't had a popup either, and I was browsing the site pretty often in recent weeks.
Whateva
only 3 posts since 2k11 tssk
you're just a number now!
feelsbadman :/ RIP near 800 posts
somebody pin this, or put it on front page. thanks a lot for this.