I left D3 months ago. Went to dfans to check what was new on site. I tried to login as usual (user of hearthpwn, too, so same credentials), now my "account" appears with 0 everything (posts, avatar, builds, etc)
They use the Twitch login now and deleted inactive accounts, but a webmaster can surely link your current account with the old "stats" and posts. When some moderator sees this thread he will inform you what is the procedure.
I'll tag OSW_Zenkiki so he sees this and can maybe elevate this. The entire switch to Twitch accounts was on the developers side and as a mod there's nothing I can do myself, not sure anyone else can. I thought accounts were automatically merged/transformed or so.
I can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
I jut tried to log in after a long time and it took me to the twitch page to put my twitch credentials in order to log in. So i did and at the next page when it says to choose a nickname when i put my nickname it said it's already taken ( i tried to put my dfans pre-twitch nickname). So i chose another one as there was no other way to log in.
Can i please have my old account back?
My previous nickname was NickFudu and i am also an old member here.
Thanx in advance.
BTW Just to mention that i completely dislike this twitch thing forced on members.
I can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
not getting an error.
As NikolasF, when i tried to login with twitch, i used the same credentials as in hearthpwn. Then, it asked me for a nickname, and when i entered, my account was on 0 everything.
I left D3 months ago. Went to dfans to check what was new on site. I tried to login as usual (user of hearthpwn, too, so same credentials), now my "account" appears with 0 everything (posts, avatar, builds, etc)
I have been a member of diablofans for years.
What the hell happened?
They use the Twitch login now and deleted inactive accounts, but a webmaster can surely link your current account with the old "stats" and posts. When some moderator sees this thread he will inform you what is the procedure.
What is the name of your old account?
I'll tag OSW_Zenkiki so he sees this and can maybe elevate this. The entire switch to Twitch accounts was on the developers side and as a mod there's nothing I can do myself, not sure anyone else can. I thought accounts were automatically merged/transformed or so.
@Bagstone eliasfajardo (the same i have in hearthpwn)
I can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
Hey all.
I jut tried to log in after a long time and it took me to the twitch page to put my twitch credentials in order to log in. So i did and at the next page when it says to choose a nickname when i put my nickname it said it's already taken ( i tried to put my dfans pre-twitch nickname). So i chose another one as there was no other way to log in.
Can i please have my old account back?
My previous nickname was NickFudu and i am also an old member here.
Thanx in advance.
BTW Just to mention that i completely dislike this twitch thing forced on members.
not getting an error.
As NikolasF, when i tried to login with twitch, i used the same credentials as in hearthpwn. Then, it asked me for a nickname, and when i entered, my account was on 0 everything.
Hm. Strange. Can't tell what might have caused this, I'll forward this to the admins.
Edit - apparently your best chance is to submit a support ticket to have someone look into it:
https://curseweb.zendesk.com/hc/en-us
thx. Sent a ticket
I've also sent 2 days before right after Bagstone's suggestion and still waiting.
I hope i get a response soon.