I left D3 months ago. Went to dfans to check what was new on site. I tried to login as usual (user of hearthpwn, too, so same credentials), now my "account" appears with 0 everything (posts, avatar, builds, etc)
They use the Twitch login now and deleted inactive accounts, but a webmaster can surely link your current account with the old "stats" and posts. When some moderator sees this thread he will inform you what is the procedure.
I'll tag OSW_Zenkiki so he sees this and can maybe elevate this. The entire switch to Twitch accounts was on the developers side and as a mod there's nothing I can do myself, not sure anyone else can. I thought accounts were automatically merged/transformed or so.
I can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
I jut tried to log in after a long time and it took me to the twitch page to put my twitch credentials in order to log in. So i did and at the next page when it says to choose a nickname when i put my nickname it said it's already taken ( i tried to put my dfans pre-twitch nickname). So i chose another one as there was no other way to log in.
Can i please have my old account back?
My previous nickname was NickFudu and i am also an old member here.
Thanx in advance.
BTW Just to mention that i completely dislike this twitch thing forced on members.
I can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
not getting an error.
As NikolasF, when i tried to login with twitch, i used the same credentials as in hearthpwn. Then, it asked me for a nickname, and when i entered, my account was on 0 everything.
I left D3 months ago. Went to dfans to check what was new on site. I tried to login as usual (user of hearthpwn, too, so same credentials), now my "account" appears with 0 everything (posts, avatar, builds, etc)
I have been a member of diablofans for years.
What the hell happened?
They use the Twitch login now and deleted inactive accounts, but a webmaster can surely link your current account with the old "stats" and posts. When some moderator sees this thread he will inform you what is the procedure.
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ModeratorWhat is the name of your old account?
I'll tag OSW_Zenkiki so he sees this and can maybe elevate this. The entire switch to Twitch accounts was on the developers side and as a mod there's nothing I can do myself, not sure anyone else can. I thought accounts were automatically merged/transformed or so.
@Bagstone eliasfajardo (the same i have in hearthpwn)
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ModeratorI can see a user account with that name, looks fine, and you should be able to log in from what I can see. That's all I can see at least... as I said, for more details an admin would have to take a look into it. What error message do you get when you're trying to log in? Maybe just try to reset password?
Hey all.
I jut tried to log in after a long time and it took me to the twitch page to put my twitch credentials in order to log in. So i did and at the next page when it says to choose a nickname when i put my nickname it said it's already taken ( i tried to put my dfans pre-twitch nickname). So i chose another one as there was no other way to log in.
Can i please have my old account back?
My previous nickname was NickFudu and i am also an old member here.
Thanx in advance.
BTW Just to mention that i completely dislike this twitch thing forced on members.
not getting an error.
As NikolasF, when i tried to login with twitch, i used the same credentials as in hearthpwn. Then, it asked me for a nickname, and when i entered, my account was on 0 everything.
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ModeratorHm. Strange. Can't tell what might have caused this, I'll forward this to the admins.
Edit - apparently your best chance is to submit a support ticket to have someone look into it:
https://curseweb.zendesk.com/hc/en-us
thx. Sent a ticket
I've also sent 2 days before right after Bagstone's suggestion and still waiting.
I hope i get a response soon.