Bug Makes The Friend List Disappear, Blue Posts, XP and MF Spreadsheet, Curse Weekly Roundup

  • #1
    Bug Makes The Friend List Disappear
    If your friend list disappeared sometime in the last 24 hours, don't panic! A weird bug was reported by a lot of players who claim the list seems empty when it isn't. Araxom took it upon himself to report to the teams responsible and evidently a few hours ago the bug was fixed.

    Originally Posted by Blizzard (Blue Tracker / Official Forums)

    Just have checked with some friends and they said I am still on their friend list.
    But for some reasons I can't see any of my friends on my profile friends tab, it only shows "You don't have any friends yet. This page will show all your Real ID and BattleTag friends."
    Something wrong on this?
    Hi Kain, I just cache killed the account which doesn't harm data and may resolve this. The information for BNet friends transmits through one of the several ports that Blizzard utilizes to communicate game data, so there's a chance that maybe one or more of the ports listed in this support article are blocked.

    Please check that out and if you continue to have any issues with this go ahead and let us know through a support ticket so that we can continue to troubleshoot this with you. Thanks :) (Blue Tracker / Official Forums)

    No killing cache doesn't work, I still can't see the friends list in my profile.
    Interesting, okay well I'll keep my eyes out in case we get a flood of other reports, but so far this is the first I've run into this kind of issue today. If you reach out to us directly through the support portal that I linked, you'll be able to live chat with us through 6p PDT and from there we can try some other steps to hopefully get this worked out. Thanks again for hanging in there in the meantime!

    @Warhead - Thanks for reporting that, having your post there in the website forum is the correct move to make sure our site administrators are aware of the issue. I've also gone ahead and have cache killed your account in case that might have an effect in the meantime. (Blue Tracker / Official Forums)

    Here you go. http://us.battle.net...opic/9377138051
    Its a website issue so people have reported it in the proper section. :)

    Aha! Good call, thanks for bringing it to my attention. If I get any other information in the meantime, I'll be sure to post that. (Blue Tracker / Official Forums)

    Np, locked the thread - we'll use the other thread as our point of reference. I'll still make sure that any information I get will be posted in both. If you notice a change with the friend's list - please make sure to update us!

    Thanks :) (Blue Tracker/ Official Forums)

    Hi all, I'm getting in contact with the appropriate teams who deal with the site side of things. I'm unaware if this was known to us - thanks Sÿlak for linking this in the previous thread. If I have more information to share I'll be sure to post it, thanks for your patience in the meanwhile! (Official Forums)

    Quick update here - issue has been reported to the appropriate teams. If there are any changes to the status of the friends lists in the meantime on your side of things, please definitely let us know here, ty! (Official Forums)

    Seems too work now, Thanks blizz!
    Awesome, glad to know all is well! Please let us know if you see any change to that - we appreciate it! (Official Forums)




    Blue Posts

    Originally Posted by Blizzard (Blue Tracker / Official Forums)

    Be Patient When Purchasing Items
    i just bought a ice climber on the Gold AH for 20M,and didn't receive it...
    Hi Temper, it looks like you've claimed the Ice Climbers and the boots are now in your stash. Please keep in mind that depending on the amount of traffic on the Auction House, transactions can sometimes take up through 72 hours to process. If there are any delays longer than that, please let us know and we'll be happy to look into the issue for you.

    ~May the Treasure Goblins treat you kindly!~ (Blue Tracker / Official Forums)

    Hacking Is Possible With Any Password
    I am a Communications Industry Solution Specialist working for Oracle with a in Ph.D Information Science and Technology from Syracuse University.
    And I got hacked.
    Let me preface this by saying I do not use an authenticator, but I shouldn't need to.
    I have a randomly generated password that is 17 characters long, that cannot be bruteforced. I run all the games I play in an isolated VMWare environment on my standalone "Gaming" computer which does not even even have an internet browser installed. Each game I play has its own specialized password and every week I generate a new password for each game account.
    On top of that, in this extremely controlled environment I have (which I use for my purposes of my job when I remain at home), my network is controlled by a 2975 Cisco Catalyst Series Layer 2 switch. Every port except the one's needed for the specific game are opened and closed at launch time of that respected game. For example Diablo III will open up ports 6112-6119 when I launch the game. All other requests of any nature on any port or attempted on any port are logged and analyzed. Naturally, no intrusions have been detected. I might as well mention for my weekly password changes I spin off an RHEL EC2 instance on AWS and make all my changes with CURL requests that are encrypted with a 128bit RC4 cypher.
    The only way I could possibly ever get hacked is if your servers have a vulnerability. Please don't tell me I need an authenticator.

    Hi War, thank you for reposting this. Although we are committed to doing our best to make sure the accounts remain secure, we do ask that you do not repeatedly copy and paste the same message throughout the various forums.

    As ever, if there are any security concerns please let us know and we'll always do our best to assist as soon as possible. Although they are not mandatory, the use of authenticators and SMS protect is encouraged, as they will help protect your account and notify you of any changes made. (Blue Tracker / Official Forums)




    XP and MF Spreadsheet: The Difference Between Solo and Co-op
    Reddit user veterejf has put together a rather interesting overview of the benefits of playing with other people regarding experience and Magic Find.





    Curse Weekly Roundup
    In this week's Curse Roundup Jess gives us the latest news on Minecon, Xbox One, the upcoming announcements of PS4 games and more.

  • #2
    Crikey - With security paranoia like that, you can pretty much guarantee it was Blizz's side :P
    -= Reelix =-
  • #3
    Quote from Reelix

    Crikey - With security paranoia like that, you can pretty much guarantee it was Blizz's side :P

    OP's story is fishy as hell... some details don't stack up, and despite their various claims, some of the things they did are far from best practice (including deliberating avoiding two-factor authentication, ffs).
  • #4
    can we hotfix the loot instead? you know, reduce the droprate of grey, white, blues and rares and increase the quality of rares, not hard to do
  • #5
    Before anyone else doesn't get it:

    The post by the "Communications Industry Solution Specialist" is a troll post. Every sentence is full of crap, it was dissected already when this got posted the first time.

    "I don't have an authenticator" should be enough to stop reading. But even if you go on: 17 character password - but B.Net password can only have 16 characters max. (Did you even know that B.Net password are not case-sensitive?)

    Not to mention all the crap in the end that says nothing about how secure he keeps his passwords, if he stores his password in a non-encrypted key chain or writes it on a napkin and his 15 year old brother just steals it... no encryption or VM in the world can help against that. (And before you say "a security guy would never do that" think again - a security guy would use an authenticator in the first place.)
  • #6
    Quote from csense

    can we hotfix the loot instead? you know, reduce the droprate of grey, white, blues and rares and increase the quality of rares, not hard to do
    But that's what they're doing? and it's not something that can just be hotfixed.
    Bashiok - Blizzard Representative - 08/01/2011 -"So how many skill combinations are there now? Well taking into account 6 active skills, all the rune combinations, and 3 passives we currently expect each class to have roughly 2,285,814,795,264 different build combinations."

    "Hey, I thought you'd like the witty irony of grub-on-glowie violence!"
  • #7
    I think it's funny that he claims to put in so much effort for his security, but doesn't get an authenticator, which requires little to no effort, and is better security than anything he described. Obvious troll is obvious.
  • #8
    I wonder if he realizes that with an authenticator, he could leave his password as "password" and have more security than he does now on top of putting in far less work.
  • #9
    Quote from Bagstone

    "I don't have an authenticator" should be enough to stop reading. But even if you go on: 17 character password - but B.Net password can only have 16 characters max. (Did you even know that B.Net password are not case-sensitive?)

    you are wrong here, B.net has a 20-char limit, and i use it daily, in conjunction with my authenticator...oh, and btw, I AM a netsec specialist, and agree with everything else you said about the above poster being mostly full of crap
  • #10
    Quote from Wramphist

    you are wrong here, B.net has a 20-char limit, and i use it daily, in conjunction with my authenticator...

    Hm... nope. Just stop typing after 16 letters, it won't make a difference. I just tried it out, the password field doesn't even take more than 16 letters as input. No idea why you think it has a 20 char limit... maybe different region (I'm EU)? You can also see the 8-16 letter rule here (screenshot taken 2 minutes ago).
  • #11
    That's a pretty poor password policy that Blizzard has. In the military everything you do requires a minimum of 15 characters, but in my specific unit we use 30 character passwords. Of course we also have a CAC card that authenticates with the SIPR network, but isn't that kind of like an authenticator?
  • #12
    Quote from Wramphist

    you are wrong here, B.net has a 20-char limit, and i use it daily, in conjunction with my authenticator...oh, and btw, I AM a netsec specialist, and agree with everything else you said about the above poster being mostly full of crap

    Mostly. if the guy was really a network and security specialists he would know that authenticator is secure enough to save him all the hassle of a 17 characters random encrypted password that he change weekly for every account >_>

    If he really had the Phd and credentials he have he almost 100% has a smartphone that support Authenticator that is also free for those phones so he had no reason to have one attached tbh.
  • #13
    Quote from Ryude

    In the military everything you do requires a minimum of 15 characters, but in my specific unit we use 30 character passwords.
    how is 30 char password more secure than 8char one? if theyre worried about brute force maybe its the software they should upgrade

    also, how come obvious troll posts getting highlighted in the 'news'?
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