I posted this in the tech support section but I hoped to get more people to see it here.
This is my first ever post on these forums but I have run into a fun issue. This cropped up today after the 2.1.1 patch. I was able to play last night without any problems before the patch. I open the Launcher and click Play button (for Diablo, obviously). The launcher minimizes and I get the Diablo 3 RoS splash screen in the center of my desktop as normal but it never goes past that point. I have done Google searches and did the below things to try to fix this. Hearthstone opens no problem.
So far I have tried:
1. Launcher > Options > Scan and Repair - This did not work
2. I have deleted the C:\Users\<MY USERNAME>\AppData\Local\Blizzard Entertainment folder - This did not work
3. I have deleted all of the folders in C:\Program Files (x86)\Diablo III\Data_D3\PC\MPQs\Cache\ - This did not work
4. I have deleted the C:\Program Files (x86)\Diablo III\Updates\ folder - this did not work and now i have to redownload 12.69GB of files.
5. I have uninstalled/reinstalled the Battlenet Launcher app
Anything else I should try short of a complete re-install?
This is my first ever post on these forums but I have run into a strange issue. This issue cropped up today after the 2.1.1 patch. I was able to play last night without issue before the patch. I open the Launcher and click play for Diablo. The launcher minimizes and I get the Diablo 3 RoS splash screen in the center of my desktop as normal but it never goes past that point. I have done Google searches and did the below things to try to fix this.
So far I have tried:
1. Launcher > Options > Scan and Repair - This did not work
2. I have deleted the C:\Users\<MY USERNAME>\AppData\Local\Blizzard Entertainment folder - This did not work
3. I have deleted all of the folders in C:\Program Files (x86)\Diablo III\Data_D3\PC\MPQs\Cache\ - This did not work
4. I have deleted the C:\Program Files (x86)\Diablo III\Updates\ folder - this did not work and now i have to redownload 12.69GB of files.
Anything else I should try short of a complete re-install?
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This is my first ever post on these forums but I have run into a fun issue. This cropped up today after the 2.1.1 patch. I was able to play last night without any problems before the patch. I open the Launcher and click Play button (for Diablo, obviously). The launcher minimizes and I get the Diablo 3 RoS splash screen in the center of my desktop as normal but it never goes past that point. I have done Google searches and did the below things to try to fix this. Hearthstone opens no problem.
So far I have tried:
1. Launcher > Options > Scan and Repair - This did not work
2. I have deleted the C:\Users\<MY USERNAME>\AppData\Local\Blizzard Entertainment folder - This did not work
3. I have deleted all of the folders in C:\Program Files (x86)\Diablo III\Data_D3\PC\MPQs\Cache\ - This did not work
4. I have deleted the C:\Program Files (x86)\Diablo III\Updates\ folder - this did not work and now i have to redownload 12.69GB of files.
5. I have uninstalled/reinstalled the Battlenet Launcher app
Anything else I should try short of a complete re-install?
0
So far I have tried:
1. Launcher > Options > Scan and Repair - This did not work
2. I have deleted the C:\Users\<MY USERNAME>\AppData\Local\Blizzard Entertainment folder - This did not work
3. I have deleted all of the folders in C:\Program Files (x86)\Diablo III\Data_D3\PC\MPQs\Cache\ - This did not work
4. I have deleted the C:\Program Files (x86)\Diablo III\Updates\ folder - this did not work and now i have to redownload 12.69GB of files.
Anything else I should try short of a complete re-install?