I think that assumption which all players are retards and casuals are going to hurt a lot of gaming companies.
You are only as successful as your customers are willing to let you be. WOW found a great increase in playerbase and profitability moving towards LFR, LFD and other casual friendly options. Every player in WOW can realistically get their own personal legend in pandaland just following the LFR and Wrathion questline. Some don't like it and choose to walk away from the game of course but as a whole there are a lot more happy players than unhappy ones. You give the customer what they want as long as it doesn't hurt your profitability.
You can't please everyone but ignoring the majority (which is made up of the unskilled and casuals) is not a good profit maximisation strategy.
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Qn: What is this POE? Is it like D3?
Ans: Its a POE man's D3.
You are only as successful as your customers are willing to let you be. WOW found a great increase in playerbase and profitability moving towards LFR, LFD and other casual friendly options. Every player in WOW can realistically get their own personal legend in pandaland just following the LFR and Wrathion questline. Some don't like it and choose to walk away from the game of course but as a whole there are a lot more happy players than unhappy ones. You give the customer what they want as long as it doesn't hurt your profitability.
You can't please everyone but ignoring the majority (which is made up of the unskilled and casuals) is not a good profit maximisation strategy.