DiabloFans

During tomorrow's scheduled maintenance, we will be applying a hotfix in both the Americas and European gameplay regions, increasing the maximum stack size for gold listings on the real-money auction house from 10 million to 50 million *. (As with previous changes, the minimum price per stack will remain at $0.25.)

For those who may be curious, this change is being made to ensure that the price of gold in the real-money house remains competitive compared to third-party sites. Since one of the goals of the real-money auction house is to provide players a safe place in which to both buy and sell commodities, we want to make sure it continues to be useful and that don’t players to feel forced to use third-party sites simply because it's the cheaper option. Also, for those who may be concerned, please rest assured that the bug which caused the gold dupe back in May (when we raised the stack size cap to 10 million) has indeed been resolved and should not resurface as a result of this hotfix. Even so, we will be conducting extensive testing in the live game environment during maintenance before bringing the servers up to verify that no new issues were caused as the result of raising the cap to 50 million.

Once this hotfix is live, we’ll post an update to this thread as well as on the front page of the community site so you won’t miss out. Thanks!

* Please note that this change will only apply to gold auctions created after the hotfix has gone live; any auction posted beforehand, as well as those still active when the hotfix is implemented, will continue to be valued at 10,000,000 gold per stack.

Trading has always been a big part of the Diablo series. Unfortunately, some players will try to abuse your good faith by attempting to obtain your goods without paying for them. If you wish to trade with someone, you should remain vigilant for these “Trade Scams” to keep your items safe against those who may try to take them from you. It’s important you make use of the safe trading tools we have provided, as Customer Support will not intervene in cases where players have lost items to scamming.

Trade Safely

The secure trade window can be accessed by right-clicking another player’s portrait or character in-game and selecting the “Trade” option in the menu. Place the items and/or gold you want to exchange into the trade window, carefully review the other person’s offer, then click “Accept” when you are satisfied with the deal. If the other player’s offer changed after you approved your half of the bargain, the approval will automatically be cancelled and the “Accept” button will grey out for several seconds; be sure to review the new offer before clicking “Accept” again.

Here are some further safety tips, as mentioned in our scam policy:

• Never drop items on the ground

​Once an item is dropped from your inventory, it becomes fair game for anyone to pick up. Scammers will give various reasons why you should drop your item, for example to “check the item is genuine”, and will often offer to move away from you while you do it to ensure they can’t pick it up—this will not stop them.

• Never lend items to anyone you don’t trust

A scammer might ask to “try out” an item before trading, but you should never hand your items to an unknown player—for this or any other reason.

• Never run scripts provided by other players

Some scammers will offer you a script, claiming it will help you play the game, swap your gear, or provide other benefits. These scripts typically cause damage to your hero or force you to drop items, which the other player can then pick up.

• Pay attention to all trade transactions

Always carefully review exactly what the other party is offering before accepting a trade. Double-check the item you are trading and its stats before accepting the trade. Also, check the cost—10000 and 100000 may look similar, but a single zero makes a big difference.

Hi Sin, the legacy forums found here are regularly attended to by our support representatives who also check DIII's tech section. For specific technical assistance with any of those older titles, I would advise posting in the legacy tech section. If you don't get a prompt response, go ahead and post the question here and I'll do my best to get you an answer, or help redirect attention to your original post.

For general account assistance, I would ask that you contact us through our Customer Support portal, which is found here. Cheers!

Happy to respond To be clear, we do have an administration team that is constantly engaged in working to protect our games from exploitation. I won't be able to offer specifics about how that team goes about its investigations, but we do want to continue to do the best that we can to protect the integrity of our games, both newer and older. If there's any specific report that you'd like to provide us, you can send word with as much specific information to hacks@blizzard.com

Thanks, Sin! We appreciate it!