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    posted a message on Blizzard removes enchanting for "60 items", oh but 2.0.1 60s can be enchanted...
    Blizzard should just take a look at the few legacy items worth keeping around and make level 70 versions that are better. e.g. Echoing Fury, Stone of Jordan, Sun Keeper, etc.

    It shouldn't be hard to look at what the people who are farming T6 on the beta are using. It's mostly 70 gear with procs.

    The point of re-rolling legacy gear was supposed to be to get us into T1 so we could start farming the new stuff.
    Posted in: Diablo III General Discussion
  • 1

    posted a message on Does Blizzard protect scammers?
    So yesterday I recorded a video of 2 people doing a macro trade scam on the official forums so that others could be on the look out for them and not get scammed. My thread got several replies from people saying they had gotten scammed by the same people, same items, same day, everything. Someone even posted a link to another thread about these guys.

    I clicked the link and was going to post the video I recorded in that thread as well, but the reply button was greyed out... "weird," I thought, "maybe I got logged out or something." I look up and I'm still logged in, I scroll down to the quick reply box and it's missing and replaced by this message:

    Your account has been banned for Other
    Learn more

    I click the "Learn more" link and I see:

    ACCOUNT BANNED
    Origination: Forums / Comments
    Ban Type: Other
    Expires: Tuesday, September 18, 2012 4:27:10 PM PDT (in 2 hours, 4 minutes)
    Ban Reason: Suspended from the Battle.Net forums for calling out other players.
    In game violations should not be discussed on the forums but reported through the proper channels found here: us.battle.net/support/en/ticket/submit

    By: YOUniverse#1838Forum > General Discussion
    Thread Title:
    Trade Scams
    Reply #1
    Timestamp:
    Sep 17, 2012 3:47:56 PM
    So I see someone selling a Leoric's Signet for 28m simultaneously in Trade and General chat. I undercut his already low price with a 25m offer and he says okay. I tell him that I have to wait because I just bought the gold and it's processing on the RMAH, add him to friends, and begin to investigate...

    120 hours played on a level 4 wizard in act 1 normal. I watch him logout and login to new chats, join parties with 2 - 3 people, then back to menus. Over and over. This goes on for 1.5 hours. I figure that's long enough to "process" right? Download FRAPS and join his game.

    You can see his Barb friend join and show me the ring that was supposed to be for sale, then you can see him swap it for the legacy version of Leoric's Signet.

    Watch out for this stuff guys.

    Scammers: us.battle.net/d3/en/profile/Splintershot-1451
    us.battle.net/d3/en/profile/IWasTheFirst-1402/

    VIDEO: http://www.youtube.com/watch?v=PISKXXolCWA


    That's right, in attempt of help people not get scammed, I get banned from the forums for "calling out other players." I was told to make a support ticket so I did and I got 3 different GM's:

    Greetings,

    Hey there, I am Game Master Bucradas, and I have come to you today to touch base with you on your petition regarding your forums suspension.

    Sadly, Game Masters are unable to review appeals for forums suspensions or bans.

    You will need to contact forum@blizzard.com to appeal this suspension moving forward.

    Sincerely,

    Game Master Bucradas
    Customer Service
    Blizzard Entertainment
    www.blizzard.com/support

    Salutations

    Game Master Xygerbi here! I want to thank you for bringing this concern regarding a forum ban to my attention. I appreciate your patience while investigating your issue.

    With regards to another player's behaviour, we do not disclose any of our actions taken on another account due to privacy and legal concerns. We would not disclose anything we do to your account to anyone else, and we would not disclose anything we do to another account to anyone else. If you have any concerns regarding the actions taken on your account, please contact wowreportedpost@blizzard.com as they will be the one to handle these issues as they have the tools and support to do so.

    I thank you for your time and wish you a wonderful day.

    Cheers,

    Game Master Xygerbi
    Customer Services

    Greetings,

    I am Game Master Vousalan. Sorry to hear about your problems with the forums.

    You have contact the Game Master Dept. While we have total domain over the game world, the out of game world is out of our grasp. The forums are governed by a different group. You can contact them by e-mail only. Their address is forum@blizzard.com

    Best of luck!

    If you have additional questions or concerns, feel free to request additional assistance by clicking the "Need More Help" button. On the other hand if you are all set, just press message read.


    Regards,

    Game Master Vousalan,
    Blizzard Entertainment

    www.worldofwarcraft.com

    Well, "Splitershot" is still on friends list and guess what? He was online 2 minutes before I started typing this thread, after maintenance and talking to 3 GM's.

    This is just 1 case and I'm sure there are many, many more like it.

    Update: It's been 2 weeks. I logged on today and got a message...



    GG Blizzard. Good fucking game.

    UPDATE2:
    I opened a new ticket with that screenshot that I added to the OP. They sent me back a boiler plate response about an entirely different scam:

    Greetings,

    Thank you for reporting this incident, as we are committed to making our games and Battle.net as enjoyable as possible. We appreciate your feedback. I will forward your report about this hack to the appropriate people. While I cannot guarantee a response, I can assure you it will be read and addressed.

    Unfortunately, we cannot restore any items, no matter the cause. I am sorry for any inconveniences that this has caused you, but the only way to replace them is to find or trade for new ones.

    The 3rd-party program that was downloaded (intentionally or not), installed a small program that controlled your mouse and caused your character to drop items. This is the specific reason we encourage players to avoid any type of add-on or 3rd-party program for Diablo III.

    More information on the dangers of Third party programs can be found here: <http://us.battle.net.../article/200531>

    Information on Virus Detection and Firewall Software can be found here: <http://us.battle.net...ticle/antivirus>

    Please remember that the security of the account you are using is crucial. We recommend following the <http://us.battle.net...urity/checklist> on our Account Security site at <http://us.battle.net/security/>.

    Regards,

    Game Master Gaerwein
    Customer Service
    Blizzard Entertainment

    www.blizzard.com/support
    Never said anything about downloading anything or dropping items. I even included the video in the ticket with the screenshot. Clearly they didn't watch it either.

    I replied:
    I never said anything about downloading any 3rd party programs. Did you watch the video?

    Greetings,

    Thanks for bringing your concern to me today. I can see the importance of this issue and I want to make sure we get it fully resolved. I'm here to help in any way I can.

    I can understand coming from World of Warcraft that a certain level of support is expected for issues of this nature so I wanted to explain a few things that I hope can clarify our position on such requests.

    We have a few articles on our support site that go over how we address things like restorations, scams, or account compromises.

    <<http://us.battle.net...ii-restorations>>

    <<http://us.battle.net...iii-scam-policy>>

    <<http://us.battle.net...blo-iii-account>>

    These policies outline our support for Diablo III, but please feel free to review those and even comment on them to leave feedback if you would like to see any type of specific change.

    Due to the way Diablo 3 is designed and the support model being different than World of Warcraft, a Game Master’s hands are very limited when it comes to affecting the game itself. While we can help in some ways what you are asking about is not a service we currently offer for Diablo 3.

    Now as a player myself, I understand the desire to have things fixed when you find a issue that has affected you. But overall, Diablo III is a different type of game and has different support needs. Since Diablo III is an Action RPG game, the level of support provided is not the same as an MMO-RPG, such as World of Warcraft. I know this may take some getting used to, but I hope that I’ve provided enough information to make the transition a bit easier.

    If for any reason you find more is needed then what information contained within to resolve this fully then feel free to respond to this letter if ingame from the need more help option or otherwise from the support site under my support.

    Regards,

    Game Master Zaterinn
    Am I reading this wrong, or did they just say they will do nothing?
    Posted in: General Discussion (non-Diablo)
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