If you have the digital version from the Annual Pass they said you can't get a key back because you get the 4 months of WoW time, so that may be the problem if you have the pass. Otherwise, just keep trying until you get someone who knows what they're doing. >.>
mine digital version wasnt from the Annual pass I bought it using credit card on battle.net, so I should keep trying right? they just response me again with the same exact answers from another representative....this is really annoying...a friend is waiting for that key! lol
Hi, they rejected my request yesterday, I was wondering if you guys who successfully got the SE keys back, would you tell me what exactly you guys told them in the ticket please? I had to reopened the ticket but still no further response yet. Also which topic did you guys choose for the ticket? (I chosed "I have a problem with my starter account" or something)
heres what they replied to me:
"
Whimso
Customer Service Representative
Greetings,
Thank you for contacting Blizzard Entertainment Customer Support.
We would like to thank you for the enthusiasm you have shown towards Blizzard games! Recently, we released Diablo III and due to the success of the launch we have received a high volume of phone calls, petitions, and other responses. We are working diligently to process all requests in a timely fashion; however, we are unable to get to your request at this time.
We recommend visiting our support site at us.battle.net/support as the self-service options are comprehensive and our articles are capable of answering most questions. If you are unable to find an answer, please re-open the petition which will retain your current place in line.
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mine digital version wasnt from the Annual pass I bought it using credit card on battle.net, so I should keep trying right? they just response me again with the same exact answers from another representative....this is really annoying...a friend is waiting for that key! lol
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Hi, they rejected my request yesterday, I was wondering if you guys who successfully got the SE keys back, would you tell me what exactly you guys told them in the ticket please? I had to reopened the ticket but still no further response yet. Also which topic did you guys choose for the ticket? (I chosed "I have a problem with my starter account" or something)
heres what they replied to me:
"