Agent Stuck

  • Although easily fixable it's quite annoying, every time I open Diablo III, close and try to open again, the Agent.exe gets stuck, I have to stop that process and it works again, but that happens EVERY time I close and open again the game, when I tried to re-open, gets stuck on Searching Updates.
  • Apheun,

    The Agent process is supposed to quit several seconds after the game is issued a shutdown command. If it isn't, somethings keeping it from doing so.

    We'd want to see the Agent.log file located in C:\ProgramData\Battle.net\Agent\Agent.516\Logs

    The file is likely to be pretty big though so it's best to first delete it, then run the game and exit until the issue occurs again, then post the log.

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