Graphic Card Issues

  • We have detected that your video card is not supported by [game].

    Error code: BLZBNTBNA00000131

    I WAS PLAYING TODAY THEN TONIGHT I GOT THIS
    GRAPHICS CARD IS NOT SUPPORTED BUT ITS AN AMD RADEON R9 380 SERIES
  • Hello Jeffthechef!

    Sorry to hear you're getting this error with Diablo III ><

    Have you checked if there are any new video driver updates? I'd check Windows for updates as well:

    Updating Your Drivers and Operating System

    Beyond that, we can look over a system report for other possible issues:

    Obtaining System Files

    You can include a DXDIAG in a reply to the forum post, or submit a web ticket for personal assistance :)