"The fire from the sky still falls. Diablo 3"

  • Hey all, my brother finally got his game (CD) and the title says it all. Once he tries to install gets this message. Any help would be appreciated.
    Thanks
  • Are all of you from the SEA region (Australia/New Zealand)?

    Have any of you tried installing via the digital streaming downloader yet?

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    Support Information Administrator
  • Update - If you use Telstra, you might try using an alternate DNS service.

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    Support Information Administrator
  • UltiMatt,

    The issue seems to be DNS related. If you can, please try an alternate service from the one your ISP is providing now. Even if it's just as test, it only takes a few minutes and you can put it back the way it was if it doesn't help or later after it's resolved by the ISP if that's where the problem is.

    You can also try as simple flushing of your DNS.

    You can grab the instructions for that here: http://us.battle.net/support/en/article/issue-connecting-21014-1126
    ____________________________________________________________________
    Support Information Administrator