Cannot Load Diablo 3 Reaper of Soul

  • Hi,

    I have purchased both Diablo 3 and Reaper of Souls. After installing the game client, and launching the game, I am repeatedly brought back to my desktop. The game remains running in the background, but whenever I click it, it throws me straight back to the desktop.

    How can I resolve this ?

    My computer specifications:

    Intel Quad Core
    6GB RAM
    Nvidia GTS 250
    Windows 8
    1 TB HD
    23 inch LCD Monitor
    (No secondary display)
  • TravisMcBoy,

    Let's try a quick possible fix first. If you can't get in to the game to make the change, edit your D3Prefs.txt file and enable windowed mode. Make sure the game is not running when doing this.

    The file is located in the My Documents\Diablo III folder.

    The line you want to change is:

    DisplayModeWindowMode "1"

    0 is full screen
    1 is windowed mode
    2 is full screen windowed

    Try the game after making the change and saving the file

    I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
    Please provide feedback! -