Beta installer freezing 10% - 30%

  • When i open the zip file using the default program and run the setup it opens to the installer but then freezes around 20-30% (this time at 25%). This has happened multiple times I've tried, and then when i try to run it again it just crashes immediately. Please help me fix this! The following is the information from the Error Reporter on my Mac.

    System Profile

    Hardware:

    Hardware Overview:

    Model Name: MacBook Pro
    Model Identifier: MacBookPro6,2
    Processor Name: Intel Core i5
    Processor Speed: 2.4 GHz
    Number of Processors: 1
    Total Number of Cores: 2
    L2 Cache (per Core): 256 KB
    L3 Cache: 3 MB
    Memory: 4 GB
    Processor Interconnect Speed: 4.8 GT/s
    Boot ROM Version: MBP61.0057.B0F
    SMC Version (system): 1.58f16
    Serial Number (system): W80377UXAGU
    Hardware UUID: 53D427E0-ABA1-5044-ABCC-C597D0C6B51F
    Sudden Motion Sensor:
    State: Enabled

    Software:

    System Software Overview:

    System Version: Mac OS X 10.7.3 (11D50b)
    Kernel Version: Darwin 11.3.0
    Boot Volume: Macintosh HD
    Boot Mode: Normal
    Computer Name: Nils’s MacBook Pro
    User Name: Nils Hamilton (NRHamilton)
    Secure Virtual Memory: Enabled
    64-bit Kernel and Extensions: Yes
    Time since boot: 2 days 6:25

    Graphics/Displays:

    NVIDIA GeForce GT 330M:

    Chipset Model: NVIDIA GeForce GT 330M
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 256 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0a29
    Revision ID: 0x00a2
    ROM Revision: 3560
    gMux Version: 1.9.21

    Intel HD Graphics:

    Chipset Model: Intel HD Graphics
    Type: GPU
    Bus: Built-In
    VRAM (Total): 288 MB
    Vendor: Intel (0x8086)
    Device ID: 0x0046
    Revision ID: 0x0018
    gMux Version: 1.9.21
    Displays:
    Color LCD:
    Resolution: 1440 x 900
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Built-In: YesError Report

    ==============================================================================
    Agent: (build 868)

    App: Agent.app
    Time: 2012-04-17 21.49.29
    User: Nils Hamilton
    Computer: Nils’s MacBook Pro
    ------------------------------------------------------------------------------

    This application has encountered a critical error:

    ERROR #1 (0x13370001) Fatal Exception
    Program: /Users/Shared/Battle.net/Agent/Agent.868/Agent.app
    Exception: short exception

    EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0000000 0000000

    Crashed Thread: 0x0000a60b

    Project: 19130011
    Build: 868
    Project Name: Agent

    ------------------------------------------------------------------------------

    ----------------------------------------
    x86 Registers
    ----------------------------------------

    eax = 00000001 ebx = 0b0d2800 ecx = 0d6fb550 edx = 00000001
    edi = b0ab9b88 esi = b0ab9bc0 ebp = b0ab9be8 esp = b0ab9b50
    ss = 00000023 eflags = 00010202 eip = 001b27e8 cs = 0000001b
    ds = 00000023 es = 00000023 fs = 00000023 gs = 0000000f----------------------------------------
    Stack Trace (Manual)
    ----------------------------------------

    Showing 24/24 threads...
    Thread 1/24 (ID: 00001007 Stack: 00000000 + 0)
    0x96a87d ___CFRunLoopRun+1428
    0x96a874 _CFRunLoopRunSpecific+332
    0x96a873 _CFRunLoopRunInMode+120
    0x992101 _RunCurrentEventLoopInMode+318
    0x992174 _ReceiveNextEventCommon+381
    0x992173 _BlockUntilNextEventMatchingListInMode+88
    0x95a82a __DPSNextEvent+678
    0x95a823 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]+113
    0x95a7e6 -[NSApplication run]+911
    0x95d122 _NSApplicationMain+1054
    0x8cb6

    Thread 2/24 (ID: 00001d03 Stack: 00000000 + 0)

    Thread 3/24 (ID: 00005103 Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x91e2
    0x8ef6
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 4/24 (ID: 00005603 Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x5374f
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 5/24 (ID: 0000580f Stack: 00000000 + 0)
    0x96a87d ___CFRunLoopRun+1428
    0x96a874 _CFRunLoopRunSpecific+332
    0x96a873 _CFRunLoopRunInMode+120
    0x9c80d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:]+378
    0x9c800e -[NSThread main]+45
    0x9c800e ___NSThread__main__+1582
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 6/24 (ID: 00006703 Stack: 00000000 + 0)
    0x9b2466 _thread_start+34

    Thread 7/24 (ID: 00006a07 Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 8/24 (ID: 00006b03 Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 9/24 (ID: 00006c03 Stack: 00000000 + 0)
    0x488f
    0x955fe
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 10/24 (ID: 00006d03 Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x26af9
    0x2525a
    0x41841
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 11/24 (ID: 0000280f Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x457c54
    0x457cc0
    0x457d43
    0x51919
    0x519a7
    0x41841
    0x41c67
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 12/24 (ID: 0000a127 Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 13/24 (ID: 0000a31b Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 14/24 (ID: 0000a403 Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 15/24 (ID: 00009907 Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 16/24 (ID: 0000a70b Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x314c9b
    0x33c892
    0x33c8bb
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 17/24 (ID: 00009a07 Stack: 00000000 + 0)
    0xdc9ba
    0x1c5e13
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 18/24 (ID: 00009b07 Stack: 00000000 + 0)
    0xd15a2
    0x1c5e13
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 19/24 (ID: 0000a60b Stack: 00000000 + 0)
    0x1c2801
    0x1d6be9
    0x1c5e9c
    0x1c5f22
    0x1c5f82
    0xd72d2
    0xce2e0
    0xd4b9b
    0xd5dff
    0x1cdab1
    0xf09d2
    0x1435b3
    0x1c5e13
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 20/24 (ID: 0000a83b Stack: 00000000 + 0)
    0x1cdafc
    0xf09d2
    0x102e29
    0x1c5e13
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 21/24 (ID: 0000a903 Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0x2f19c4
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 22/24 (ID: 0000aa03 Stack: 00000000 + 0)
    0xadbf
    0x41841
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 23/24 (ID: 0000ab03 Stack: 00000000 + 0)
    0x488f
    0x3040eb
    0xa6e7
    0x4541da
    0x45429d
    0x454907
    0x45495f
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    Thread 24/24 (ID: 00009d5b Stack: 00000000 + 0)
    0x3137cf
    0x9b242e __pthread_start+335
    0x9b2466 _thread_start+34

    ----------------------------------------
    Loaded Modules
    ----------------------------------------

    DBG-MODULE<0x1000 00691000 "/Users/Shared/Battle.net/Agent/Agent.868/Agent.app/Contents/MacOS/Agent" "" 0 {03ed7427-c565-12b4-c3eb6f63ffd8d655} 0 0>
    DBG-MODULE<0x912910 0003d000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib" "" 0 {05b36dc4-6b90-33e6-ae6a10caa1b70606} 0 0>
    DBG-MODULE<0x91b750 00002000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib" "" 0 {6c364e11-b9b3-351a-b297db06fbaaffd1} 0 0>
    DBG-MODULE<0x996320 00004000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib" "" 0 {2d135537-f9a6-33b1-9b016ece7e929c00} 0 0>
    DBG-MODULE<0x99b000 0004a000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib" "" 0 {aea2ad9a-eedd-39b8-9b284c7c1bacb594} 0 0>
    DBG-MODULE<0x9aa2b0 00006000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib" "" 0 {179e77ce-c72c-3b5f-8f1e3901517c24bb} 0 0>
    DBG-MODULE<0x9b1d70 0000f000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL" "" 0 {5ef9685c-f8b2-3b22-b2918012761e9ac8} 0 0>
    DBG-MODULE<0x9b2d50 0000e000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib" "" 0 {30e6ded6-0213-3a3b-b2b3310e33301ccb} 0 0>

    ----------------------------------------
    Memory Dump
    ----------------------------------------

    Code: 16 bytes starting at (EIP = 001B27E8)

    001B27E8: F0 0F C1 42 04 8B 45 D8 85 C0 74 16 8B 55 0C 89 ...B..E...t..U..Stack: 1024 bytes starting at (ESP = B0AB9B50)

    B0AB9B50: 10 7B 0C 0B C6 15 00 00 C6 15 00 00 00 0A 00 00 .{..............
    B0AB9B60: 48 73 84 00 3C 73 84 00 C0 9B AB B0 84 9B AB B0 Hs..<s..........
    B0AB9B70: B4 9B AB B0 00 00 00 00 71 0A 00 00 9A 3A 00 00 ........q....:..
    B0AB9B80: 00 1A 50 01 08 1C 50 01 00 00 00 00 00 28 0D 0B ..P...P......(..
    B0AB9B90: 10 7B 0C 0B 00 28 0D 0B 02 00 00 00 08 92 69 00 .{...(........i.
    B0AB9BA0: A9 A2 D7 0A 14 00 00 00 00 B0 AA 01 00 71 D8 00 .............q..
    B0AB9BB0: C6 15 00 00 B0 B8 0C 0B F0 B8 0C 0B F0 B8 0C 0B ................
    B0AB9BC0: 01 00 00 00 00 28 0D 0B 00 B0 AA 01 00 71 D8 00 .....(.......q..
    B0AB9BD0: 00 30 84 00 14 00 00 00 38 2A D5 AC 00 B0 AA 01 .0......8*......
    B0AB9BE0: C6 15 00 00 00 00 00 00 18 9C AB B0 7A 2A 1B 00 ............z*..
    B0AB9BF0: 00 B0 AA 01 C6 15 00 00 18 9C AB B0 82 88 29 9B ..............).
    B0AB9C00: 00 30 84 00 14 00 00 00 38 9C AB B0 50 29 0D 0B .0......8...P)..
    B0AB9C10: C6 15 00 00 00 00 00 00 48 9C AB B0 F6 6A 12 00 ........H....j..
    B0AB9C20: 00 B0 AA 01 C6 15 00 00 00 00 00 00 B4 9C AB B0 ................
    B0AB9C30: B0 9C AB B0 F0 5A 54 0D 58 9C AB B0 78 16 1B 00 .....ZT.X...x...
    B0AB9C40: 00 B0 AA 01 B0 9C AB B0 68 9C AB B0 01 28 1C 00 ........h....(..
    B0AB9C50: 50 29 0D 0B 74 9C AB B0 98 9C AB B0 9E 16 1B 00 P)..t...........
    B0AB9C60: 00 B0 AA 01 B4 9C AB B0 98 9C AB B0 E9 6B 1D 00 .............k..
    B0AB9C70: B4 9C AB B0 00 00 00 00 98 9C AB B0 B8 8D 34 0B ..............4.
    B0AB9C80: 10 9D AB B0 B4 9C AB B0 00 00 00 00 78 16 1B 00 ............x...
    B0AB9C90: 78 16 1B 00 00 B0 AA 01 D8 9C AB B0 9C 5E 1C 00 x............^..
    B0AB9CA0: B0 9C AB B0 00 00 00 00 B8 8D 34 0B B0 9C AB B0 ..........4.....
    B0AB9CB0: 98 BE 69 00 50 29 0D 0B D8 9C AB B0 E6 16 1C 00 ..i.P)..........
    B0AB9CC0: A4 5E 14 02 10 9D AB B0 00 00 00 00 0C 9D AB B0 .^..............
    B0AB9CD0: 68 9D AB B0 98 5E 14 02 38 9D AB B0 22 5F 1C 00 h....^..8..."_..
    B0AB9CE0: 90 5E 14 02 98 5E 14 02 00 00 00 00 1C 9D AB B0 .^...^..........
    B0AB9CF0: B8 8D 34 0B 0C 9D AB B0 00 00 00 00 2C 9D AB B0 ..4.........,...
    B0AB9D00: 28 1C 3E 0B 18 9D AB B0 24 9D AB B0 98 BE 69 00 (.>.....$.....i.
    B0AB9D10: F0 5A 54 0D FC 7F 2A AC C6 15 00 00 00 00 00 00 .ZT...*.........
    B0AB9D20: 00 40 00 00 00 B0 AA 01 00 71 D8 00 B0 8D 34 0B [email protected]
    B0AB9D30: 10 8E 34 0B FC 9E AB B0 78 9D AB B0 82 5F 1C 00 ..4.....x...._..
    B0AB9D40: 98 5E 14 02 68 02 00 00 90 5E 14 02 68 9D AB B0 .^..h....^..h...
    B0AB9D50: 00 00 00 00 EE 7B 0D 00 88 9D AB B0 07 7C 0D 00 .....{.......|..
    B0AB9D60: 10 00 00 00 60 20 00 00 84 9D AB B0 B8 8D 34 0B ....` ........4.
    B0AB9D70: 00 00 00 81 98 E4 01 02 A8 9D AB B0 D2 72 0D 00 .............r..
    B0AB9D80: F4 8D 34 0B 00 00 00 00 B8 8D 34 0B 95 7C 0D 00 ..4.......4..|..
    B0AB9D90: C8 9D AB B0 10 8E 34 0B 10 8E 34 0B 00 30 84 00 ......4...4..0..
    B0AB9DA0: B0 8D 34 0B 10 8E 34 0B E8 9D AB B0 E0 E2 0C 00 ..4...4.........
    B0AB9DB0: F0 8D 34 0B 00 00 00 00 B8 8D 34 0B 6C 9E AB B0 ..4.......4.l...
    B0AB9DC0: FC 9E AB B0 1A 1B 24 9B 10 8E 34 0B 60 73 DF 00 ......$...4.`s..
    B0AB9DD0: AF 7C 29 9B 20 00 00 00 20 00 00 00 28 9E AB B0 .|). ... ...(...
    B0AB9DE0: 70 E4 01 02 FC 9E AB B0 08 9E AB B0 9B 4B 0D 00 p............K..
    B0AB9DF0: 10 8E 34 0B 9C E4 01 02 98 E4 01 02 03 BF 46 22 ..4...........F"
    B0AB9E00: 1A 7A 02 00 00 00 00 00 38 9E AB B0 FF 5D 0D 00 .z......8....]..
    B0AB9E10: A8 E2 0C 00 10 8E 34 0B 28 9E AB B0 66 06 15 00 ......4.(...f...
    B0AB9E20: 88 E4 01 02 00 BD 46 22 A8 E2 0C 00 10 8E 34 0B ......F"......4.
    B0AB9E30: 01 00 00 00 80 19 12 02 98 9E AB B0 B1 DA 1C 00 ................
    B0AB9E40: 70 E4 01 02 80 19 12 02 68 9F AB B0 00 00 00 00 p.......h.......
    B0AB9E50: 6C 9E AB B0 78 9E AB B0 B8 E4 01 02 00 00 00 00 l...x...........
    B0AB9E60: 98 E4 01 02 00 00 00 00 98 9E AB B0 70 E4 01 02 ............p...
    B0AB9E70: FC 9E AB B0 04 9F AB B0 00 00 00 00 00 00 00 00 ................
    B0AB9E80: 1A 7A 02 00 00 00 00 00 CA 55 BD 8B D5 08 0F 00 .z.......U......
    B0AB9E90: 70 E4 01 02 68 9F AB B0 48 9F AB B0 D2 09 0F 00 p...h...H.......
    B0AB9EA0: 70 E4 01 02 FC 9E AB B0 F0 9E AB B0 04 9F AB B0 p...............
    B0AB9EB0: 68 9F AB B0 E0 D1 6E 00 00 00 00 00 00 00 00 00 h.....n.........
    B0AB9EC0: 00 00 00 00 00 00 00 00 00 00 00 00 04 9F AB B0 ................
    B0AB9ED0: FC 9E AB B0 F0 9E AB B0 0C 9F AB B0 F6 A3 10 00 ................
    B0AB9EE0: 00 00 00 00 70 E4 01 02 F0 9E AB B0 00 00 00 00 ....p...........
    B0AB9EF0: 0C 9F AB B0 00 00 00 00 00 00 00 00 88 E4 01 02 ................
    B0AB9F00: 00 00 00 00 00 00 00 00 00 00 00 00 44 4E 4F 43 ............DNOC
    B0AB9F10: 00 00 00 00 00 00 00 A0 00 00 00 00 00 00 00 00 ................
    B0AB9F20: 00 00 00 00 01 00 00 00 00 00 00 00 80 80 80 B8 ................
    B0AB9F30: 00 00 00 00 00 00 00 00 00 00 00 00 00 50 B0 01 .............P..
    B0AB9F40: 68 9F AB B0 00 00 00 00 78 9F AB B0 B3 35 14 00 h.......x....5..------------------------------------------------------------------------------
  • This is under investigation. Read more about it here: http://us.battle.net/d3/en/forum/topic/4496510378#8
    ________________________________________________
    Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

    I'm not big on boasting, but you might have to take a victory lap.