White screen then crash on start up

  • I tried to launch the game, but I'd get either the reaper of souls symbol, then white screen and crash, or just straight to white screen then crash. I tried scanning and repair, did nothing, then I tried restarting my computer, again to no avail, and last I uninstalled the game and reinstalled it. Nothing I can figure out, but hopefully someone has a suggestion. Thank you.
  • The white screen on launch and crash is generally going to be related to the Razer Chroma SDK issues. If you have this installed, we recommend removing it. Past that though, be sure to include the DxDiag report requested by Nimrod.