CROWDS on Twitter - Season 7 Ep25: All Good Things

  • About half a year ago, we've begun a little experiment to tap into the potential of the playerbase to help itself when it comes to a variety of issues that may not necessarily require contact with Blizzard customer support, such as technical issues or game-related questions. A number of volunteers, experienced at Blizzard games and interested in lending a helping hand to fellow players, have signed up over the months, contributing to our efforts in seeing our players' problems resolved.

    This CROWDS program was a player-based support initiative that allowed volunteers to help their fellow adventurers via Twitter, using an Android-based mobile app tied to our own social media channels. This app allowed participating helpers to see and respond to tweets that were asking Blizzard for help. You can find more detailed information on CROWDS and how to use the app on our support site article.

    Alas, the initiative has run its course and we are preparing to lay this program to rest as we proceed to look for other ways to improve the reach and efficiency of our support.

    Before this curtain will close, however, we wanted to run one last season in order to give everyone a chance to assemble one last time, to make use of this tool for a few more weeks, and to have a last shot at qualifying for our rewards. No matter whether you're a veteran CROWDS helper or want to give this a try before the opportunity fades, all are welcome to subscribe to the app and help their fellow gamers!

    These are the rewards from which you may pick, should you manage to outshine most of your fellow participants:
    • Hearthstone: Card Packs (x7)
    • Heroes of the Storm: Loot Chests (x12)
    • Overwatch: Loot Boxes (x11)
    • StarCraft II: Announcers (pick any 2 and/or share with a friend)


    NOTE: Please be aware that using protected Tweets may prevent others from viewing your responses, disqualifying you from participation. Be sure to set your Tweets to public in order to remain visible and eligible for potential rewards!