Error message on computer screen when click play

  • E5AEA5A7-1DE1-4914-9636-33E78EDDF1B1 error code I get when I try to click play on the app. Im using windows 10 O.S. what is the permanent solution on this problem!? help urgent please
  • Honey27 and rapala,

    If the troubleshooting that Boubou posted doesn't work please post the contents of your DXDIAG for us to look at.

    We have been seeing lots of these crashes after the Windows 10 update and so far updating the graphics drivers have been helping.