Game Keeps Crashing on Bastions Keep Watchtower

  • Game crashes EVERY TIME I move-on to Act III and land on Bastions Keep Watchtower. Can move down the stairs and then the game crashes.

    Have done this now 7 times. Can't proceed with my new Necro :-(
  • Issues like this are typically caused by one of a few things.

    Outdated or Corrupted Drivers, Corruption with the game client and it's settings or interference from something else on the system usually another program.

    I found some crash reports from you (those windows that pop up after the crash asking you to send the data to us.) and it looks like your drivers are fairly out of date.

    So let's go ahead and do the following:

    Make Sure your OS and Video Drivers are up to date:

    For all Nvidia Video cards go here.

    Let's reset the in game user options:
    1. Click the blue bnet icon on the bnet app.
    2. Choose settings, then game settings.
    3. Click the reset in game user options button under the correct game listing.
    4. Confirm the changes and close the window.

    Run the Scan and Repair tool.

    If you are on Windows 10, please disable the Game DVR (Please also disable GameBar and GameMode functions if you are on the Creators Build)

    Please disable Nvidia Share. You can access this option through the Geforce Experience Desktop Application. Simply log into the application. Click on the gear symbol, scroll down to the Share Section and move the slider to off.

    Try running your system in selective startup mode.