Game crashing bug

  • So... Everytime I go in a Rift or GRift that involves the tunnels in a2 my pc freezes completely. Not the game, but everything, and I have to shut down the pc via the power button. Haven't seen or read any similar error and it's causing me a lot of trouble.

    Just to clarify, it's not the AMD driver problem people had that froze the screen on the desolate lands, as I've seen that only happens to windows 10 users and I've windows 7 home premium.

    Does anyone know about this problem and how to solve it?

  • Saddler,

    Crashing in Act 2 with a particular AMD video driver was never a Windows 10 only issue.

    Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

    Press Windows Key + R.
    Type DxDiag and press Enter.
    In the DxDiag window, at the bottom, click Save All Information.
    Name the file "dxdiag" and click Save. (note where it's been saved so you can find it)

    Locate the Dxdiag.txt file just created and open it to copy and paste ALL of it's contents into your reply.