I can't take screenshots

  • When I press the key to take a screenshot, there is a little freeze of less than a second, and then if I go to my documents-> diablo 3 ->screenshots there appear the screenshot but with 0kb, so is void, the screenshots are created but with no content, how i can solve this? thanks!!
  • If your Windows user name contains "special" characters, the screenshots won't work properly. It's a known issue. They're stored in a folder with your user name as part of the pathname. It's going to be fixed in an upcoming patch but I don't know when it might be.

    Support Information Administrator