Error 395002 help

  • there was an error loading hero (code 395002]
  • Jacob,

    1. Does this only happen in one region, or all regions?

    2. Let's log out of the Desktop App and try deleting the Cache file to see if that helps.

    Check out this support article for steps on how to do that:

    Deleting the Cache Folder (PC)

    Once that is done, test out the game and let me know what happens.
    I'm available Monday through Friday from 11AM to 8PM Pacific Time
    Support Contact Information

    Got some feedback?