DiabloFans

Just have checked with some friends and they said I am still on their friend list.
But for some reasons I can't see any of my friends on my profile friends tab, it only shows "You don't have any friends yet. This page will show all your Real ID and BattleTag friends."
Something wrong on this?
Hi Kain, I just cache killed the account which doesn't harm data and may resolve this. The information for BNet friends transmits through one of the several ports that Blizzard utilizes to communicate game data, so there's a chance that maybe one or more of the ports listed in this support article are blocked.

Please check that out and if you continue to have any issues with this go ahead and let us know through a support ticket so that we can continue to troubleshoot this with you. Thanks (Blue Tracker / Official Forums)

No killing cache doesn't work, I still can't see the friends list in my profile.
Interesting, okay well I'll keep my eyes out in case we get a flood of other reports, but so far this is the first I've run into this kind of issue today. If you reach out to us directly through the support portal that I linked, you'll be able to live chat with us through 6p PDT and from there we can try some other steps to hopefully get this worked out. Thanks again for hanging in there in the meantime!

@Warhead - Thanks for reporting that, having your post there in the website forum is the correct move to make sure our site administrators are aware of the issue. I've also gone ahead and have cache killed your account in case that might have an effect in the meantime. (Blue Tracker / Official Forums)

Here you go. http://us.battle.net...opic/9377138051
Its a website issue so people have reported it in the proper section.
Aha! Good call, thanks for bringing it to my attention. If I get any other information in the meantime, I'll be sure to post that. (Blue Tracker / Official Forums)

Np, locked the thread - we'll use the other thread as our point of reference. I'll still make sure that any information I get will be posted in both. If you notice a change with the friend's list - please make sure to update us!

Thanks (Blue Tracker/ Official Forums)

Hi all, I'm getting in contact with the appropriate teams who deal with the site side of things. I'm unaware if this was known to us - thanks Sÿlak for linking this in the previous thread. If I have more information to share I'll be sure to post it, thanks for your patience in the meanwhile! (Official Forums)

Quick update here - issue has been reported to the appropriate teams. If there are any changes to the status of the friends lists in the meantime on your side of things, please definitely let us know here, ty! (Official Forums)

Seems too work now, Thanks blizz!
Awesome, glad to know all is well! Please let us know if you see any change to that - we appreciate it! (Official Forums)

Be Patient When Purchasing Items
i just bought a ice climber on the Gold AH for 20M,and didn't receive it...
Hi Temper, it looks like you've claimed the Ice Climbers and the boots are now in your stash. Please keep in mind that depending on the amount of traffic on the Auction House, transactions can sometimes take up through 72 hours to process. If there are any delays longer than that, please let us know and we'll be happy to look into the issue for you.

~May the Treasure Goblins treat you kindly!~ (Blue Tracker / Official Forums)

Hacking Is Possible With Any Password
I am a Communications Industry Solution Specialist working for Oracle with a in Ph.D Information Science and Technology from Syracuse University.
And I got hacked.
Let me preface this by saying I do not use an authenticator, but I shouldn't need to.
I have a randomly generated password that is 17 characters long, that cannot be bruteforced. I run all the games I play in an isolated VMWare environment on my standalone "Gaming" computer which does not even even have an internet browser installed. Each game I play has its own specialized password and every week I generate a new password for each game account.
On top of that, in this extremely controlled environment I have (which I use for my purposes of my job when I remain at home), my network is controlled by a 2975 Cisco Catalyst Series Layer 2 switch. Every port except the one's needed for the specific game are opened and closed at launch time of that respected game. For example Diablo III will open up ports 6112-6119 when I launch the game. All other requests of any nature on any port or attempted on any port are logged and analyzed. Naturally, no intrusions have been detected. I might as well mention for my weekly password changes I spin off an RHEL EC2 instance on AWS and make all my changes with CURL requests that are encrypted with a 128bit RC4 cypher.
The only way I could possibly ever get hacked is if your servers have a vulnerability. Please don't tell me I need an authenticator.
Hi War, thank you for reposting this. Although we are committed to doing our best to make sure the accounts remain secure, we do ask that you do not repeatedly copy and paste the same message throughout the various forums.

As ever, if there are any security concerns please let us know and we'll always do our best to assist as soon as possible. Although they are not mandatory, the use of authenticators and SMS protect is encouraged, as they will help protect your account and notify you of any changes made. (Blue Tracker / Official Forums)

"Play nice; Play fair." It's one of Blizzard Entertainment's core values, and it's something we take very seriously.

Over the last year, we've issued frequent rounds of account bans for cheating in Diablo III, and we've just issued another. While we may not mention each round of account bans when they occur, we have and will continue to monitor Diablo III for exploitative behavior and take action as needed in order to help preserve the integrity of the game.

As a reminder, we do not permit the use of hacks, bots, or other third-party software in conjunction with Diablo III. While many of the programs intended for use with the game are actually cheat programs and automation programs ("bots") that exploit Diablo III's mechanics and provide players with an unfair advantage,"third-party software" also refers to any file or program that attempts to:

• Obtain information about Diablo III that's not normally available to the player
• Transmit or modify the Diablo III game files
• Provide access to features or abilities beyond what is allowed by the game's design
• Change how Diablo III interacts with Battle.net

As we’ve noted before, using this type of software not only undermines the spirit of the game, but can result in a permanent ban -- and no Nephalem wants to be remembered by their dishonorable deeds within Sanctuary. Not only that, but third-party programs can cause nasty technical problems, game-related bugs, and stability and performance issues with Battle.net . . . all of which can greatly impact your gaming experience as well as the gaming experience of others. This is why it's important for us to make sure that players battle the forces of the Burning Hells on their merits, with an unaltered game client.
So play nice, and play fair, and keep on giving those demons hell!
For more information on our Diablo III Exploitation Policy, please refer to our Customer Support site. If you believe you have information pertaining to a hack or bot, make sure to let us know by contacting our Hacks team at Hacks@Blizzard.com.

The minions of the Burning Hells have a lot of tricks up their sleeves to toy with the residents of Sanctuary. Some are fond of tactics that set the ground ablaze, while others prefer to teleport about or create mirrors of themselves with cunning Illusions. But many of these skills also probably make for great party tricks that even the Lords of the Burning Hells could appreciate.


For our latest community question, we want to ask: If you could have any monster affix in real life, which would you choose?

There are quite a few monster affixes - unique monster powers - that you're likely to encounter in Diablo III, so make sure to pour over this complete list for the one affix that you would choose to possess in our mortal realm. What would you use it for?
Leave a comment below to let us know, or respond on Facebook or Twitter!

Below you'll find a list of hotfixes for the month of June which address various gameplay and service issues affecting Diablo III.

Hotfixes are updates we make on our end without requiring you to download a new patch. Some of the hotfixes below will go live the moment they are implemented, while others may require a restart to go into effect. As always, please keep in mind that some issues cannot be addressed without a client-side patch update.
JUNE 25

• General
• It is no longer possible for hostile monsters to enter New Tristram through its eastern gate (any monster that attempts to cross this threshold should now instantly die)
• Technical Fixes
• Put additional safeguards into place to help protect against packet flooding