So I contacted someone from diablo and told them to remove my authenticator because I had lost my phone so they did.
I went to vegas on vacation, tried logging in and it gave me a message that i had been locked and to resolve it by going to a webpage or phone option. I clicked webpage then it took me to the website and said it sent a code to my phone to verify or change pass or something..
Problem is I lost my phone lol and i made that clear in the email... So now not sure what to do?
If anyone knows how I can resolve this it would be greatly appreciated.
You can change your phone number and also unlock your account using the Secret Question,that if you remember it.
If you don`t,then you will have to contact them and ask them for help in this situation.
How would I be able to change my phone number without being able to log in? (srs)
and yes I do know all my secret questions and all.
So I contacted someone from diablo and told them to remove my authenticator because I had lost my phone so they did.
I went to vegas on vacation, tried logging in and it gave me a message that i had been locked and to resolve it by going to a webpage or phone option. I clicked webpage then it took me to the website and said it sent a code to my phone to verify or change pass or something..
Problem is I lost my phone lol and i made that clear in the email... So now not sure what to do?
If anyone knows how I can resolve this it would be greatly appreciated.
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How would I be able to change my phone number without being able to log in? (srs)
and yes I do know all my secret questions and all.
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I went to vegas on vacation, tried logging in and it gave me a message that i had been locked and to resolve it by going to a webpage or phone option. I clicked webpage then it took me to the website and said it sent a code to my phone to verify or change pass or something..
Problem is I lost my phone lol and i made that clear in the email... So now not sure what to do?
If anyone knows how I can resolve this it would be greatly appreciated.