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    posted a message on Verizon FiOS lag 9/30/2015

    Hello,


    I'm a Verizon FiOS 75/75 customer in the DC/Metro area, and I traditionally have very low latency to battle.net's AT&T servers in Ashburn, VA due to my extremely close proximity. In the last 24 hours I've noticed every minute or two my connection goes from great, then every 60 seconds or so my game totally freezes/lags. Then after about 5 seconds the game unfreezes and I can play again. Another 60 seconds or so go by again, and the lag starts up. I read a couple of other FiOS threads the last 48 hours and see similar issues. Has anyone received word on an ETA when this issue will be resolved? The game is basically unplayable for me now.

    Tracing route to 12.129.222.10 over a maximum of 30 hops

    1 2 ms 1 ms 1 ms FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
    2 16 ms 9 ms 8 ms 108.31.110.10
    3 11 ms 15 ms 8 ms T1-10-0-6.WASHDC-LCR-22.verizon-gni.net [100.41.197.34]
    4 * * * Request timed out.
    5 16 ms 22 ms 11 ms 0.ae4.BR1.IAD8.ALTER.NET [140.222.227.9]
    6 12 ms 16 ms 15 ms 192.205.36.137
    7 16 ms 11 ms 15 ms cr82.wshdc.ip.att.net [12.122.135.182]
    8 19 ms 13 ms 15 ms cr2.wswdc.ip.att.net [12.122.134.94]
    9 10 ms 9 ms 10 ms 12.123.250.117
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    Tracing route to 12.129.222.10 over a maximum of 30 hops

    0 1.fios-router.home [192.168.1.2]
    1 FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
    2 108.31.110.10
    3 T1-10-0-6.WASHDC-LCR-22.verizon-gni.net [100.41.197.34]
    4 * * *
    Computing statistics for 75 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    01.fios-router.home [192.168.1.2]
    0/ 100 = 0% |
    1 5ms 0/ 100 = 0% 0/ 100 = 0% FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
    0/ 100 = 0% |
    2 14ms 0/ 100 = 0% 0/ 100 = 0% 108.31.110.10
    0/ 100 = 0% |
    3 14ms 0/ 100 = 0% 0/ 100 = 0% T1-10-0-6.WASHDC-LCR-22.verizon-gni.net [100.41.197.34]

    Trace complete.


    Thanks.

    Posted in: Technical Support
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