I like that he acknowledges Bnet 2.0 is crap and needs fixing.
Wilson: "Our plan for Battle.net has always been to turn it into something more of a social network than just a platform for starting games. I don’t think it’s there yet, I don’t think it’s even close".
"I think there are some things that we could be better at. We could be better at getting players into chat channels together, we could be better at allowing people to show gear off to one another. So those are problems that I do think we need to look at and continue to solve"
Omg this is exciting. Can't wait to see what they have for us in patches.