The delivery was not the problem. The total absence of work to show on content the fan base would actually be interested in was the problem. If they had even cursory news to share on PC diablo titles present or future, content patches, expansions, anything at all to show the community hey we've been doing something on the franchise you love in the 17 months since we released necromancer, and we're going to be doing other things in the future, it would have been ok. The complete absence of that, coupled with a transparent cash grab for a totally different audience, and the tone deaf jokes from the presenters trying to blunt the disappointment in the room lead us to where we are.
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The delivery was not the problem. The total absence of work to show on content the fan base would actually be interested in was the problem. If they had even cursory news to share on PC diablo titles present or future, content patches, expansions, anything at all to show the community hey we've been doing something on the franchise you love in the 17 months since we released necromancer, and we're going to be doing other things in the future, it would have been ok. The complete absence of that, coupled with a transparent cash grab for a totally different audience, and the tone deaf jokes from the presenters trying to blunt the disappointment in the room lead us to where we are.