I am somehow missing some Paragon levels. I should be between 560 and 570 on non-season but I'm only showing 521 at the time I noticed it. It wasn't until the new PTR came up that I was able to confirm it when the PTR showed me at 541 on non-season. Obviously something is amiss here. I haven't played the PTR since the last build but I have played the live servers since then so my Paragon level would be even higher than the 530 which it is currently showing me at. I only play solo and have not been punished for any reason. Is there any way to find out why this has occurred and is there a possible fix for this error?
I suppose that is possible but I'm fairly certain I was 560 something on live. I have some video footage I can go through. Perhaps there is something more concrete than just my word as evidence among them.
PTR does not pull your most up to date characters. In my experience it can pull your characters from about a week before the date you use the PTR copy. I'm not sure why but it happens.
S3 ended in the PTR. Is it possible that what you are currently seeing in the PTR is the merged paragon of seasons and nonseason accounts?
This is probably it. Season 4 started on PTR, which means if you pulled your live toons onto the PTR before this happened, then all of the season toons you had would have had their XP put into the non season PTR toons, resulting in PTR showing higher paragon then what you really have on live.
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I am somehow missing some Paragon levels. I should be between 560 and 570 on non-season but I'm only showing 521 at the time I noticed it. It wasn't until the new PTR came up that I was able to confirm it when the PTR showed me at 541 on non-season. Obviously something is amiss here. I haven't played the PTR since the last build but I have played the live servers since then so my Paragon level would be even higher than the 530 which it is currently showing me at. I only play solo and have not been punished for any reason. Is there any way to find out why this has occurred and is there a possible fix for this error?
S3 ended in the PTR. Is it possible that what you are currently seeing in the PTR is the merged paragon of seasons and nonseason accounts?
I suppose that is possible but I'm fairly certain I was 560 something on live. I have some video footage I can go through. Perhaps there is something more concrete than just my word as evidence among them.
PTR does not pull your most up to date characters. In my experience it can pull your characters from about a week before the date you use the PTR copy. I'm not sure why but it happens.
This is probably it. Season 4 started on PTR, which means if you pulled your live toons onto the PTR before this happened, then all of the season toons you had would have had their XP put into the non season PTR toons, resulting in PTR showing higher paragon then what you really have on live.