I've started playing Diablo 3 this weekend and this morning I woke up and it had my character back on the first quest and all of my gold was gone but I still had all of my items. Any idea what happened? I contacted Blizzard support but anyone else have this same thing happen last night I just added all the authenticators it just makes no sense because I've yet to play a public game and I haven't even told anyone I got the game.
Well I've played like 8 hours since this occurred, so I'm assuming I'd be better off not having them fix it since it sounds like the fix for it is to roll back a person's character from what i've been reading, is that correct?
Hey, I got hacked for the first time ever a few days back while waiting on my authenticator to arrive. After 15+ years playing games online and despite a strong background in programming, it finally happened to me. It's a pandemic in D3 right now. I don't know how I was compromised, just that my system is for sure 100% clean after using a myriad of scanning programs.
It sounds like someone got your PW and Email, logged in and took your gold. If I was a hacker I would want people to think it was a glitch so they wouldn't go about securing their accounts. Then I could come back later and farm them. Getting compromised does not mean you are stupid regardless of what the trolls would have you believe. It just means that you made a mistake somewhere (or blizzard did, but that's not where I want to go with this).
1. Go to gmail and make a new email with a password you've never used before. Change your original email account's password as well.
2. Go to battlenet and change to a new password and switch your account to your new email.
3. Check for any additions or changes to your account, like a wow starter edition. They will use this to spam gold links.
4. If you do find that something is new on your battlenet account and you did not create it, you have been compromised for sure. Remove all that if it's there. I would open a ticket and notify blizzard that you have been compromised in that case so that they don't nail you for someone else's bullshit.
5. Get an authenticator. Either a dongle or a phone app. They are pretty much necessary these days.
6. Check and secure all your online accounts especially financial ones.
7. Immediately go to cnet.com (They are a safe and legit computing site)
8. Download malwarebytes, hijackthis, spybot search and destroy, and a free virus scanner (if you don't have one already) and do full scans. AVG is a good one.
9. (Run hijack this as administrator) Post your hijackthis log on reputable tech forum for someone to review. Don't go deleting stuff at a whim with hijackthis you can screw up your system if you don't know what you're doing.
I did have WoW Starter Edition added to my battle.net account out of nowhere, never thought anything of it, thought it was from buying Diablo 3. It's weird that it could be my fault, since I use my work computer and it's the only thing I've done on this computer besides work. The hackers definitely have a list somehow of who's been playing Diablo 3, since I never logged into an multiplayer game once. Creepiness, thanks for the info.
I did have WoW Starter Edition added to my battle.net account out of nowhere, never thought anything of it, thought it was from buying Diablo 3. It's weird that it could be my fault, since I use my work computer and it's the only thing I've done on this computer besides work. The hackers definitely have a list somehow of who's been playing Diablo 3, since I never logged into an multiplayer game once. Creepiness, thanks for the info.
I never bothered with an authenticator until a few days ago because I use strong passwords and have excellent computer security practices. However a few days ago I logged on to find all my gold gone, so immediately I changed my password (both passwords being unique) and added an authenticator. Two days later the same thing happened.
What peeves me the most about this is not losing my stuff -- I play little enough that I've only lost ~400k worth of gold and items -- but that Blizzard refuses to acknowledge that the issue has nothing to do with personal security, but rather a flaw in the game's network design.
Getting compromised does not mean you are stupid regardless of what the trolls would have you believe. It just means that you made a mistake somewhere.
Truth be known, the only ones who get called stupid around here are the ones who absolutely insist that they shouldn't have to get an authenticator, because Blizzard should 'do more to secure my stuff', and that it *has to be* Blizzard's fault that they got hacked. Also, those who repeatedly go back and link the 'session spoof' articles long after they've been debunked.
People make mistakes. It happens. I'm an actual IT security admin, and I have an authenticator, because I can't be there watching *every time* my kids or spouse use the computer, and I can't be there immediately every time there's a Flash vulnerability or the like.
No system is perfect, of course, but I have yet to see any proof or even any evidence that would point to Blizzard at all here. It's just the same old same old that's been going on with WoW accounts for 5+ years. The hackers just saw a whole lot of low-hanging fruit with all the new people coming in to B.net for D3.
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I've started playing Diablo 3 this weekend and this morning I woke up and it had my character back on the first quest and all of my gold was gone but I still had all of my items. Any idea what happened? I contacted Blizzard support but anyone else have this same thing happen last night I just added all the authenticators it just makes no sense because I've yet to play a public game and I haven't even told anyone I got the game.
It sounds like someone got your PW and Email, logged in and took your gold. If I was a hacker I would want people to think it was a glitch so they wouldn't go about securing their accounts. Then I could come back later and farm them. Getting compromised does not mean you are stupid regardless of what the trolls would have you believe. It just means that you made a mistake somewhere (or blizzard did, but that's not where I want to go with this).
1. Go to gmail and make a new email with a password you've never used before. Change your original email account's password as well.
2. Go to battlenet and change to a new password and switch your account to your new email.
3. Check for any additions or changes to your account, like a wow starter edition. They will use this to spam gold links.
4. If you do find that something is new on your battlenet account and you did not create it, you have been compromised for sure. Remove all that if it's there. I would open a ticket and notify blizzard that you have been compromised in that case so that they don't nail you for someone else's bullshit.
5. Get an authenticator. Either a dongle or a phone app. They are pretty much necessary these days.
6. Check and secure all your online accounts especially financial ones.
7. Immediately go to cnet.com (They are a safe and legit computing site)
8. Download malwarebytes, hijackthis, spybot search and destroy, and a free virus scanner (if you don't have one already) and do full scans. AVG is a good one.
9. (Run hijack this as administrator) Post your hijackthis log on reputable tech forum for someone to review. Don't go deleting stuff at a whim with hijackthis you can screw up your system if you don't know what you're doing.
What peeves me the most about this is not losing my stuff -- I play little enough that I've only lost ~400k worth of gold and items -- but that Blizzard refuses to acknowledge that the issue has nothing to do with personal security, but rather a flaw in the game's network design.
Truth be known, the only ones who get called stupid around here are the ones who absolutely insist that they shouldn't have to get an authenticator, because Blizzard should 'do more to secure my stuff', and that it *has to be* Blizzard's fault that they got hacked. Also, those who repeatedly go back and link the 'session spoof' articles long after they've been debunked.
People make mistakes. It happens. I'm an actual IT security admin, and I have an authenticator, because I can't be there watching *every time* my kids or spouse use the computer, and I can't be there immediately every time there's a Flash vulnerability or the like.
No system is perfect, of course, but I have yet to see any proof or even any evidence that would point to Blizzard at all here. It's just the same old same old that's been going on with WoW accounts for 5+ years. The hackers just saw a whole lot of low-hanging fruit with all the new people coming in to B.net for D3.