I haven't signed out from my battle.net account for a while and now, when i reinstalled my windows and new internet drivers yesterday, I don't remember my password, not to mention my secret password.
I bought the Reaper of Soul expansion like 3 days ago and I added the code into my battle.net accout. The day after I reinstalled my windows and boom the problems are right in front of my screen.
There is an option where you can add a 6 digit code from a digital copy of the game instead of answearing the secret question but I don't have one, only the expansion which , as I said earlier, is added into the account. So I was wondering if there isn't any possible way to reset my password with the verification of the expansion?
If anyone has encountered my problem and somehow has solved it , please contact me. Thanks!
Should u not adress blizzard them selves ? Just a sugestion, save all your passwords and those answers in secure and ez to find place. These problems happens quite often. I had a problem years ago with bnet acc/password and they helped me.
Today I'm gonna ask them to help me but the reason why I posted this question is that I thought someone else tried to reset his/her password with the expansion key and I wanted to know if it worked.
I just spoken to a battle.net support guy and now my password has been resetted as well as my secret question.
If anyone happens to have the same problem as I had, contact battle.net support service and you'll have your problems solved.
When I created my Bnet account I picked a secret question or something. My wow account got suspended due to suspicious activity. Trust me, I'm a very polite and rule obeying person so a suspension seemed very weird. I call Blizzard and they tell me that they suspended my account because someone tried to log on to it with the correct password but without the authenticator. "Okay" I say, "How do I get it back?". They ask for my secret question and I'm like "Dude, I picked it seven years ago, I don't even remember the alternatives". Long story short, after some clever guessing and help from the Blizzard support I got it back.
Point being, call them, be nice and they'll help you out for sure Which was your case as well!
Good to know it went all right, you always get shivers when those kind thing happens but they fix it just fine. That is a good point of blizzard i think.
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Hi,
I haven't signed out from my battle.net account for a while and now, when i reinstalled my windows and new internet drivers yesterday, I don't remember my password, not to mention my secret password.
I bought the Reaper of Soul expansion like 3 days ago and I added the code into my battle.net accout. The day after I reinstalled my windows and boom the problems are right in front of my screen.
There is an option where you can add a 6 digit code from a digital copy of the game instead of answearing the secret question but I don't have one, only the expansion which , as I said earlier, is added into the account. So I was wondering if there isn't any possible way to reset my password with the verification of the expansion?
If anyone has encountered my problem and somehow has solved it , please contact me. Thanks!
Should u not adress blizzard them selves ? Just a sugestion, save all your passwords and those answers in secure and ez to find place. These problems happens quite often. I had a problem years ago with bnet acc/password and they helped me.
Today I'm gonna ask them to help me but the reason why I posted this question is that I thought someone else tried to reset his/her password with the expansion key and I wanted to know if it worked.
Thanks for your reply , I apreciate it!
I just spoken to a battle.net support guy and now my password has been resetted as well as my secret question.
If anyone happens to have the same problem as I had, contact battle.net support service and you'll have your problems solved.
Peace
When I created my Bnet account I picked a secret question or something. My wow account got suspended due to suspicious activity. Trust me, I'm a very polite and rule obeying person so a suspension seemed very weird. I call Blizzard and they tell me that they suspended my account because someone tried to log on to it with the correct password but without the authenticator. "Okay" I say, "How do I get it back?". They ask for my secret question and I'm like "Dude, I picked it seven years ago, I don't even remember the alternatives". Long story short, after some clever guessing and help from the Blizzard support I got it back.
Point being, call them, be nice and they'll help you out for sure
Which was your case as well!
Good to know it went all right, you always get shivers when those kind thing happens but they fix it just fine. That is a good point of blizzard i think.