I can login to the servers because the password is saved and the game automatically enter to the lobby but i can't enter the PTR because the game ask for the authenticator code (same as the bnet forums and i can't request ticket...) but i don't have my phone anymore (it's broken) and while i can play the game i wanna try some stuff on PTR and being able to log into bnet official forums.
any clue? much appreciated
PS: is stupid the system if i HAVE access to my email account and i have the password for the game acc why i can't just uncheck the authentificator? :/
thanks for the reply, the problem was on my side, i just adressed a ticket with my ID photo and blizzard deleted my autentificator can close the thread =)
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I can login to the servers because the password is saved and the game automatically enter to the lobby but i can't enter the PTR because the game ask for the authenticator code (same as the bnet forums and i can't request ticket...) but i don't have my phone anymore (it's broken) and while i can play the game i wanna try some stuff on PTR and being able to log into bnet official forums.
any clue? much appreciated
PS: is stupid the system if i HAVE access to my email account and i have the password for the game acc why i can't just uncheck the authentificator? :/