Frankly, I'm afraid to play the game at this point. I'm seeing so many people banned for something which is probably a false positive and they're silent on what's flagging it. I know the knee jerk hive-mind response to this is to call all of these people liars and move on, but my friend was banned, and I'm absolutely certain he wasn't botting. I was playing with him for nearly all of his play time. The fact that they're not even willing to entertain the idea that they were wrong is infuriating. It's not malicious kids that they're hurting here, it's legitimate customers such as my friend who's played legit since d3 launch, purchased collector's editions for every blizzard game, and have zero history of violating TOS. I, too, want to see the botters removed from the game. But I feel like that shouldn't come at the cost of innocent people being banned. I'd rather see ten botters on the leaderboards than one person wrongfully banned.
There is another form to appeal the ban than sending a support ticket. This way you supposely also get access to the data they collected on your behalve.
Quote: "Not really, I had to try another appeal form, but got that if I wanted access to my personal info about the case or so, I had to send a letter (no contact form or email) to the legal department."
There is another form to appeal the ban than sending a support ticket. This way you supposely also get access to the data they collected on your behalve.
Quote: "Not really, I had to try another appeal form, but got that if I wanted access to my personal info about the case or so, I had to send a letter (no contact form or email) to the legal department."
They will admit nothing. They will unban nobody. That would be too much of a shitstorm at this point. But main reason is that there is too much $$$$$ to be made out of this mess. Blizzard has launched very well planned systematic longterm cash out. (Years of no actions and collecting data)
Why are they targeting high lvl/rank players? Well those are the ones who have most likely used cheat at some point but allso because that way they keep the support of the majority, the casual players.
All who play a lot this game will get banned sooner or later.(those will most likely just return with new account banned for reason or not)
Imagine they would ban all thud users at once lol. No, that wouldnt be $mart move.
How can legit player avoid getting banned? Not sure as there is something wrong with the warden scan but you better your odds if you play very casually or you are Blizz posterboy streamer$.
I took my ban so hard because I sacrificed so much time on this game. That why I want to warn others so they can decide if its worth the risk.
And for unbelievers: you will see when its your turn
They are definetly trying to take the game in to the direction where all would have similar chances to competite if they wish. (nerf/removal of para power, maby next give back value for item hunt?)
As for my self i enjoy pushing as high as possible with some exceptions when just chilling maby helping some clan mates etc.
Conclusion is that with this gaming mentality is just too risky. I would just go absolutely nutts if banned again without reason.
Sad i really enjoyed diablo series (started D1 as kid with my friend, my job was to press health/mana potions =D )
Disgusted to see that the company has started to use so sick tactic to make money..
PARSAKAALI
I played almost each and every Blizzard games. I too take it really hard for this injustice move that Blizzard made too but no, I will not buy another Blizzard game nor will I play another game after this incident. Blizzard is naive if they think that banning legit players (who put in lots of time and effort in playing their game) will just make them buy another license.
With each false positive ban, they don't lose just 1 player. Friends who always play with them will leave Blizzard too. Math is simple over here. If 1 wrongful ban bring just 2 more friends with them, Blizzard will lose 30 players for just 10 wrongful ban. And not to forget this word-of-mouth social effect. It will just get bigger over time.
PARSAKAALI, take a look at POE and complete the normal difficulty. If you liked Diablo, you will like POE too. It is a game that makes you think a lot as you play.
They will admit nothing. They will unban nobody. That would be too much of a shitstorm at this point. But main reason is that there is too much $$$$$ to be made out of this mess. Blizzard has launched very well planned systematic longterm cash out. (Years of no actions and collecting data)
Why are they targeting high lvl/rank players? Well those are the ones who have most likely used cheat at some point but allso because that way they keep the support of the majority, the casual players.
All who play a lot this game will get banned sooner or later.(those will most likely just return with new account banned for reason or not)
Imagine they would ban all thud users at once lol. No, that wouldnt be $mart move.
How can legit player avoid getting banned? Not sure as there is something wrong with the warden scan but you better your odds if you play very casually or you are Blizz posterboy streamer$.
I took my ban so hard because I sacrificed so much time on this game. That why I want to warn others so they can decide if its worth the risk.
And for unbelievers: you will see when its your turn
They are definetly trying to take the game in to the direction where all would have similar chances to competite if they wish. (nerf/removal of para power, maby next give back value for item hunt?)
As for my self i enjoy pushing as high as possible with some exceptions when just chilling maby helping some clan mates etc.
Conclusion is that with this gaming mentality is just too risky. I would just go absolutely nutts if banned again without reason.
Sad i really enjoyed diablo series (started D1 as kid with my friend, my job was to press health/mana potions =D )
Disgusted to see that the company has started to use so sick tactic to make money..
PARSAKAALI
I played almost each and every Blizzard games. I too take it really hard for this injustice move that Blizzard made too but no, I will not buy another Blizzard game nor will I play another game after this incident. Blizzard is naive if they think that banning legit players (who put in lots of time and effort in playing their game) will just make them buy another license.
With each false positive ban, they don't lose just 1 player. Friends who always play with them will leave Blizzard too. Math is simple over here. If 1 wrongful ban bring just 2 more friends with them, Blizzard will lose 30 players for just 10 wrongful ban. And not to forget this word-of-mouth social effect. It will just get bigger over time.
PARSAKAALI, take a look at POE and complete the normal difficulty. If you liked Diablo, you will like POE too. It is a game that makes you think a lot as you play.
Me too, without a vaild explanation on this issue, I will never buy a Blizzard game ever, and ask my friends to go away from Blizz, reason is simple, they BAN you without any vaild reason. I swear I have never ever use any bot or 3rd party program, yet this is the treatment i got, and the most funny part is, I dont even know what is turbohub, super mouse etc etc. Totally disappointed with this kind of treatment, enough said, it's GG this time. As the saying goes, there is not only 1 tree in a forest, plenty of games out there for us to explore.
Me too, without a vaild explanation on this issue, I will never buy a Blizzard game ever, and ask my friends to go away from Blizz, reason is simple, they BAN you without any vaild reason. I swear I have never ever use any bot or 3rd party program, yet this is the treatment i got, and the most funny part is, I dont even know what is turbohub, super mouse etc etc. Totally disappointed with this kind of treatment, enough said, it's GG this time. As the saying goes, there is not only 1 tree in a forest, plenty of games out there for us to explore.
And you know what? Just last night, my wife wants to install a game in my iPad but she got a message saying my iPad had run out of storage space. So I went to settings -> storage to see what app I can delete. Just right on top of the list was Hearthstone. Without second thought, I have it deleted.
Innocent players like myself don't find that funny at all. I find it so provoking and taunting and inconsiderate for a person to do such a thing. Build their own happiness on others misery.
It is time like this that I wish people who mock at us to get a taste of the same injustice that we have gone through.
I was banned for my 2 button macro. I think that was it, I was using Razer's software. No other software was used. It was used for farming where I did a RoV and Vengeance from a single thumb button. Yes, I already know it was against the ToS, but I did it anyway since it was a quality of life thing for me. Surely they wouldn't ban me for something as simple as that, right? Yep, wrong way of thinking.
So yes there are true cheaters that want that 2000-3000+ paragon at the end of the season and run bots 22-24 hours a day. They should be put in a category of cheater's leader board, or something like that. Heck I wouldn't mind going there, at least I wouldn't be out of the money I spent on both games at launch. But Blizzard has a way of being a bit controlling, you play a game their way, or you don't play at all, and F*** all if they are going to give you a cent back.
Blizzard is out for the money, and that is it. They are a business. Their user base for D3 is going down fast, so what can they do? Make those people that are "hooked" (like me, I have well over 3000 hours sitting behind the keyboard, logged), into buying another copy, if they don't, we can wind down some of the servers that they play on. Less up keep. They can start with the major infraction and start going down the chain until they only have a few people, then they can run at bare minimum. They can use up some of that space in the AT&T Colocation in Irvine for Overwatch that is still ramping up.
Living in Orange County CA, I personally know people that work for Blizzard. They are slave drivers, they work you to death then when you are burnt, they show you the door (a lot of game companies are like this, Riot comes to mind). They pay people lower than the going rate and bank on their name, "Hey, you are working for Blizzard, you don't need to earn as much." They provide meals, snack, sodas, entertainment, but that is so you don't have to leave.
But what Blizzard does, it does well, it churns out some really polished games. I have been in the beta and alpha of many of their games (since original Starcraft) and I love their games. Unfortunately, I will not pay for their games anymore, and I have convinced others close to me to do the same. They at least lost 5 sales of Overwatch from things I have said and will lose more in their future games. I also block IPs to battle.net at home (my 2 kids, age 14/22, can't play) and places that I can control (lawfully of course). I won't make a dent in their bottom line, but at least I know I am not feeding them.
If you are pissed off, admit that you are done with them, move on. I am okay with admitting a used some form of what they call cheating (a macro is a macro no matter how small), but I don't like being told "pack up your sh*t and leave, we don't like the way you play our game."
What is interesting though is I didn't realize how much time I had sunk into this game until I actually went out this weekend with my family. I think they are grateful I got banned.
It wont. They are not going to unban anybody no mather what. I guess hes point was to spread awerness about what is happening.
We are in the situation where anything can get you banned and theres nothing you can do.
Num lock can get you banned (read the automate part TOS),
Playing in same group with somebody who uses cheat can get you banned. (their Exploitation Policy says :
Accounts participating in exploitative behavior are suspended or closed based on the severity of the offense.)
Hell there is even the part that says they dont need any reason..
PARSAKAALI
Num lock causes your game to spam a button while you do nothing. You can walk away and it will still go off without ANY interaction.
Playing in a group where someone exploits say, xp/blood goblins/gold is where you get banned along with them, I've played with botters and found out later because they're banned but my acc is still fine.
No shit, if you're exploiting bugs you'll get banned, with the recent firebirds bug I noticed what was happening and went back to tal-rasha because risking my acc for something that was clearly broken isn't something i wish to take.
The part about any reason is more to say that if you ask why you're banned they do not need to explain it to you. Yes they COULD ban you for just logging in... but that is so unlikely you're better off just buying lotto tickets.
It is just stupid, that's all. I had botting account, lost it during one of the banwaves, no regrets, I have 2 legit accounts, wanted to test that famous botting thingy risk-free
It is so ridiculously easy for Blizz to flag a botter, than i really don't know what for they have to go so deep. What does the famous RoS-Bot doing, on every script, every mode, every pickit?
There is an run to waypoint before any action, it is so damn easy to spot that pattern and simply "highlight" that path in every town
- How does Bot go to town?
Map/Act/Town
No, no script would actually use "T". They all go the longer way. So dumb that it makes me just wonder if Bot companies and Blizz didn't sign something under the table, so Blizz can have some revenue from "returning" players.
- How long it takes for Bot to pickup drop?
Milliseconds. Literally, there is no human being that is capable to execute that many clicks per second, with such an accuracy. I was Top Tier FPS player, in multiple games, won/top3 many national and international contests, I was never able to perform same accuracy/speed ratio as Bots are performing.
- How does Bot move?
Again, insanely fast clicks. No D3 player plays that way, even though certain builds are requiring moving in that fashion, no human being can do it that fast and stupid at the same time
Blizz is talking about detecting "patterns", meanwhile doing it wrong. There is no need to watch players routines closely, and see what s the Rift/GR/Bounty/Hour per day rate. All that have to be done is simple analysis of movement pattern. No BS graphic card conflicts, macros, or witch hunt for 6+h/day players (BTW, i know many who play 6-8 h a day, never botted, para 2500+, some 3k+, not banned, top 50 on multiple LB's).
Shit stupid, I understand fighting with botting, but hurting legit players is plainly wrong.
Oh, and on a side note, I stopped botting on that account over a month ago, and I was perfectly fine till I made it into top 100 solo and cleared some GR110 in group, when I decided to actually play with that accont for few weeks.
Good luck on your appeals, I feel truly sorry for those who deep inside know that they are clean, and lost their accounts for no reason besides high paragon and LB position. This is bad policy on Blizz behalf.
I just received a reply from blizzard customer support, and they change the status of my appeal ticket to ''resolved'', and i thought finally it's over, my innocence have been proven, but omfg, decision from them is '' penalty had been upheld, any decision is final. '' With this reply, i'm glad to say from now on, i will never ever buy any Blizz games no matter how fun or how popular they are, this is definitely their mistake with their '' warden program'', I have never use any cheats nor bots before, yet i'm accused of using bot,only reason i can come up with myself is that i must have really play like a bot! Anyway,
I'm giving up already, no point chasing for unbanned. Good luck guys, for those who are wrongly accused of using bot/cheat, let's boycotted them and let them wake up their ideas!!!
I'm in the same boat. I don't have anything on my count that anyone here would consider as indications of botting. I don't use cheats, exploits, bots, scripts, macros, whatever. I have low playtime on my account, low rifts completed, low bounties, etc. In Season 6 which is the most I've ever played, I have a 4 hour day average over the season. Prior to the last few months, since I've had a change in my real life work schedule, and home life, I was only able to average less than 2 hours a day. I'm not some super paragon crazy guy with awesome items.
I simply got mistaken by Warden for some reason. I don't understand. Even if I got my account back right this second, I don't know what to do to keep from being flagged again. I can't change anything at all on my computer, it's already stripped barebones and optimized for gaming. It's freshly reformatted with just battle.net, Diablo, Skype, and the latest official microsoft updates, and necessary drivers for functionality.
That's it, there just isn't anything else to the story. Why is it so hard for fanboys to realize that Blizzard can make mistakes? Just last month they did a huge Diablo 2 banwave and tons of legit players were banned. Blizzard realized the mistake because of how many people were affected and issued a public apology as seen in the link below, but it's not the first time. Last year they issued another huge ban wave to Heroes of the Storm players because they had "hooks" into the game. Turns out these "cheats" were just Xonar Audio drivers and Nvidia Graphics drivers causing a conflict with Warden, as such they apologized and unbanned players. And even in Diablo 3 in 2012 they banned tons of Linux players, because the Wine operating system was conflicting with Warden.
How much more proof do you need that Warden can make mistakes? It's happening again, these latest ban waves have more "false-positive" than any other D3 ban wave.
While checking what might be the cause for those false-positives i checked the GeForce Experience software (comes with Nvidia graphic cards) and there is a setting for games and it reads "Optimal Game Settings" and a checkmark was automatically set at "Recommend optimal game settings" and its description reads "Nvidia collects data on game usage and performance characteristics, to enhance the user experience."
Which might be a point of interaction with the game itself that the warden detects as a third party program. Just speculating here.
Blizzard should give us an official post and some evidence for banning us, i think it's fair for all players, be it the banned team or those still playing, at least those did not get banned will know what is triggering this, let's demand a blue post from official.
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Frankly, I'm afraid to play the game at this point. I'm seeing so many people banned for something which is probably a false positive and they're silent on what's flagging it. I know the knee jerk hive-mind response to this is to call all of these people liars and move on, but my friend was banned, and I'm absolutely certain he wasn't botting. I was playing with him for nearly all of his play time. The fact that they're not even willing to entertain the idea that they were wrong is infuriating. It's not malicious kids that they're hurting here, it's legitimate customers such as my friend who's played legit since d3 launch, purchased collector's editions for every blizzard game, and have zero history of violating TOS. I, too, want to see the botters removed from the game. But I feel like that shouldn't come at the cost of innocent people being banned. I'd rather see ten botters on the leaderboards than one person wrongfully banned.
There is another form to appeal the ban than sending a support ticket. This way you supposely also get access to the data they collected on your behalve.
Quote: "Not really, I had to try another appeal form, but got that if I wanted access to my personal info about the case or so, I had to send a letter (no contact form or email) to the legal department."
https://www.reddit.com/r/Diablo/comments/4qhqke/banwave_incomin/d4t58qz?sort=new
Adress from Blizzard website:
Blizzard Entertainment, SAS, 145 rue Yves Le Coz, 78000 Versailles, France, Attn: Law Department
http://eu.blizzard.com/en-gb/company/legal/eula.html
innocent ppl getting banned in D3?
yeah sure , cool story 
here your cool story
banned from diablo 3 14 of june by blizzard without a reason
http://imgur.com/A2BjyrL
Al these guys who used turbohud. They thought they were safe for all these years. Appears... not.
http://www.angryroleplayer.com/
http://www.youtube.com/c/angryroleplayer
https://www.diablofans.com/builds/105329-2-6-7-rend-bleed-whirlwind-gr130
https://www.diablofans.com/builds/105301-2-6-7-fist-of-the-heavens-aegis-of-valor-gr110
With each false positive ban, they don't lose just 1 player. Friends who always play with them will leave Blizzard too. Math is simple over here. If 1 wrongful ban bring just 2 more friends with them, Blizzard will lose 30 players for just 10 wrongful ban. And not to forget this word-of-mouth social effect. It will just get bigger over time.
PARSAKAALI, take a look at POE and complete the normal difficulty. If you liked Diablo, you will like POE too. It is a game that makes you think a lot as you play.
It is time like this that I wish people who mock at us to get a taste of the same injustice that we have gone through.
I don't know how posting in an unofficial forum will help you in any way to being unbanned.
I was banned for my 2 button macro. I think that was it, I was using Razer's software. No other software was used. It was used for farming where I did a RoV and Vengeance from a single thumb button. Yes, I already know it was against the ToS, but I did it anyway since it was a quality of life thing for me. Surely they wouldn't ban me for something as simple as that, right? Yep, wrong way of thinking.
So yes there are true cheaters that want that 2000-3000+ paragon at the end of the season and run bots 22-24 hours a day. They should be put in a category of cheater's leader board, or something like that. Heck I wouldn't mind going there, at least I wouldn't be out of the money I spent on both games at launch. But Blizzard has a way of being a bit controlling, you play a game their way, or you don't play at all, and F*** all if they are going to give you a cent back.
Blizzard is out for the money, and that is it. They are a business. Their user base for D3 is going down fast, so what can they do? Make those people that are "hooked" (like me, I have well over 3000 hours sitting behind the keyboard, logged), into buying another copy, if they don't, we can wind down some of the servers that they play on. Less up keep. They can start with the major infraction and start going down the chain until they only have a few people, then they can run at bare minimum. They can use up some of that space in the AT&T Colocation in Irvine for Overwatch that is still ramping up.
Living in Orange County CA, I personally know people that work for Blizzard. They are slave drivers, they work you to death then when you are burnt, they show you the door (a lot of game companies are like this, Riot comes to mind). They pay people lower than the going rate and bank on their name, "Hey, you are working for Blizzard, you don't need to earn as much." They provide meals, snack, sodas, entertainment, but that is so you don't have to leave.
But what Blizzard does, it does well, it churns out some really polished games. I have been in the beta and alpha of many of their games (since original Starcraft) and I love their games. Unfortunately, I will not pay for their games anymore, and I have convinced others close to me to do the same. They at least lost 5 sales of Overwatch from things I have said and will lose more in their future games. I also block IPs to battle.net at home (my 2 kids, age 14/22, can't play) and places that I can control (lawfully of course). I won't make a dent in their bottom line, but at least I know I am not feeding them.
If you are pissed off, admit that you are done with them, move on. I am okay with admitting a used some form of what they call cheating (a macro is a macro no matter how small), but I don't like being told "pack up your sh*t and leave, we don't like the way you play our game."
What is interesting though is I didn't realize how much time I had sunk into this game until I actually went out this weekend with my family.
I think they are grateful I got banned. 
https://www.reddit.com/r/Diablo/comments/4r591o/what_is_happening_at_blizzard/
Playing in a group where someone exploits say, xp/blood goblins/gold is where you get banned along with them, I've played with botters and found out later because they're banned but my acc is still fine.
No shit, if you're exploiting bugs you'll get banned, with the recent firebirds bug I noticed what was happening and went back to tal-rasha because risking my acc for something that was clearly broken isn't something i wish to take.
The part about any reason is more to say that if you ask why you're banned they do not need to explain it to you. Yes they COULD ban you for just logging in... but that is so unlikely you're better off just buying lotto tickets.
It is just stupid, that's all. I had botting account, lost it during one of the banwaves, no regrets, I have 2 legit accounts, wanted to test that famous botting thingy risk-free
It is so ridiculously easy for Blizz to flag a botter, than i really don't know what for they have to go so deep. What does the famous RoS-Bot doing, on every script, every mode, every pickit?
- Waypoint-Orek-Waypoint-Stash-Waypoint-Smith/Merchant/Whatever-Waypoint-Stash-Waypoint-Obelisk/Map/Whatever
There is an run to waypoint before any action, it is so damn easy to spot that pattern and simply "highlight" that path in every town
- How does Bot go to town?
Map/Act/Town
No, no script would actually use "T". They all go the longer way. So dumb that it makes me just wonder if Bot companies and Blizz didn't sign something under the table, so Blizz can have some revenue from "returning" players.
- How long it takes for Bot to pickup drop?
Milliseconds. Literally, there is no human being that is capable to execute that many clicks per second, with such an accuracy. I was Top Tier FPS player, in multiple games, won/top3 many national and international contests, I was never able to perform same accuracy/speed ratio as Bots are performing.
- How does Bot move?
Again, insanely fast clicks. No D3 player plays that way, even though certain builds are requiring moving in that fashion, no human being can do it that fast and stupid at the same time
Blizz is talking about detecting "patterns", meanwhile doing it wrong. There is no need to watch players routines closely, and see what s the Rift/GR/Bounty/Hour per day rate. All that have to be done is simple analysis of movement pattern. No BS graphic card conflicts, macros, or witch hunt for 6+h/day players (BTW, i know many who play 6-8 h a day, never botted, para 2500+, some 3k+, not banned, top 50 on multiple LB's).
Shit stupid, I understand fighting with botting, but hurting legit players is plainly wrong.
Oh, and on a side note, I stopped botting on that account over a month ago, and I was perfectly fine till I made it into top 100 solo and cleared some GR110 in group, when I decided to actually play with that accont for few weeks.
Good luck on your appeals, I feel truly sorry for those who deep inside know that they are clean, and lost their accounts for no reason besides high paragon and LB position. This is bad policy on Blizz behalf.
I'm in the same boat. I don't have anything on my count that anyone here would consider as indications of botting. I don't use cheats, exploits, bots, scripts, macros, whatever. I have low playtime on my account, low rifts completed, low bounties, etc. In Season 6 which is the most I've ever played, I have a 4 hour day average over the season. Prior to the last few months, since I've had a change in my real life work schedule, and home life, I was only able to average less than 2 hours a day. I'm not some super paragon crazy guy with awesome items.
I simply got mistaken by Warden for some reason. I don't understand. Even if I got my account back right this second, I don't know what to do to keep from being flagged again. I can't change anything at all on my computer, it's already stripped barebones and optimized for gaming. It's freshly reformatted with just battle.net, Diablo, Skype, and the latest official microsoft updates, and necessary drivers for functionality.
That's it, there just isn't anything else to the story. Why is it so hard for fanboys to realize that Blizzard can make mistakes? Just last month they did a huge Diablo 2 banwave and tons of legit players were banned. Blizzard realized the mistake because of how many people were affected and issued a public apology as seen in the link below, but it's not the first time. Last year they issued another huge ban wave to Heroes of the Storm players because they had "hooks" into the game. Turns out these "cheats" were just Xonar Audio drivers and Nvidia Graphics drivers causing a conflict with Warden, as such they apologized and unbanned players. And even in Diablo 3 in 2012 they banned tons of Linux players, because the Wine operating system was conflicting with Warden.
How much more proof do you need that Warden can make mistakes? It's happening again, these latest ban waves have more "false-positive" than any other D3 ban wave.
Here's some more information at reddit: https://www.reddit.com/r/Diablo/comments/4qhqke/banwave_incomin/d4t58qz
While checking what might be the cause for those false-positives i checked the GeForce Experience software (comes with Nvidia graphic cards) and there is a setting for games and it reads "Optimal Game Settings" and a checkmark was automatically set at "Recommend optimal game settings" and its description reads "Nvidia collects data on game usage and performance characteristics, to enhance the user experience."
Which might be a point of interaction with the game itself that the warden detects as a third party program. Just speculating here.
Blizzard should give us an official post and some evidence for banning us, i think it's fair for all players, be it the banned team or those still playing, at least those did not get banned will know what is triggering this, let's demand a blue post from official.