Can't Install, requires new operating system?

  • I have Windows Vista, but I tried downloading the beta and every single time I get a message telling me that I'm below the required specifications to even install it, and I need a new operating system.

    http://oi44.tinypic.com/4ilj.jpg

    That's it. I'm confused though, as I have Windows Vista. Help me out? I signed up for the annual WoW pass so I want to be able to play Diablo on release.
  • Xcision ,

    Is your copy of Vista updated to Service Pack 2?

    ____________________________________________________________________
    Support Information Administrator

    Please feel free to contact a Support Representative directly if needed for further assistance. Contact information can be found at: http://us.blizzard.com/en-us/company/about/contact.html
  • Xcision ,

    I'm afraid your video card isn't supported by the game.

    http://us.battle.net/support/en/article/diablo-iii-unsupported-video-card-list

    Your Series 4 is in the Intel 4500 chipsets.

    None of the cards listed as unsupported are going to be changed for retail release. If they aren't supported now, they'll remain so.

    ____________________________________________________________________
    Support Information Administrator

    Please feel free to contact a Support Representative directly if needed for further assistance. Contact information can be found at: http://us.blizzard.com/en-us/company/about/contact.html
  • Xcision ,

    There are a lot of cards not on the list that are unsupported unfortunately. It's not meant to be conclusive. That's why we have the minimum requirements listed. Ideally, you would know if your particular card was above or below what we list as the minimum needed.

    http://us.battle.net/support/en/article/video-card-support-for-diablo-iii

    If you have a laptop as it seems you do, you won't be able to update the video device in it.

    ____________________________________________________________________
    Support Information Administrator

    Please feel free to contact a Support Representative directly if needed for further assistance. Contact information can be found at: http://us.blizzard.com/en-us/company/about/contact.html