Random 3k MS untill it kicks me out

  • I get random 3k MS until it kicks me out of the game. It is not MY connection, because netflix or any other program does not get interrupted. I do not have any other programs opened. This issue started about 2 weeks ago.
  • Howdy!

    This issue maybe occurring along the route. I would recommend to try the following troubleshooting steps:

    1) Power Cycle your network connection to refresh all the devices in the home and overall connection to your Internet Service Provider(ISP).

    2) Once the system is back online flush your DNS cache.

    Retest. If the issue continues run a WinMTR capturing a disconnect or high latency and post the results back here.

    Thank you!