Thank you for posting the report ID. From the error log that goes with it I do see RzChromaSDK64.dll show in the error logs. There is a known issue where Razer software is causing Diablo III and some other game to not launch. Razer did release a fix for this here. Do note that update does not work with some older Razer hardware.
@WingNut @wolferine Can y'all post a DxDiag report?
@OakKing We'll likely also want a DxDiag report from you. Please also provide some more detail on your issue as "not launching" can mean a few different things. Is the game crashing with an error code? Are you getting a black screen and then the game just closes? Or do you press the Play button and nothing happens?
@Gojasu Can you go through and uninstall the Razer Chroma SDK? Should show up as Razer Chroma SDK Core Components in the Windows Apps & Features window.
Diablo 3 not launching: The application encountered an error
Thank you for posting the report ID. From the error log that goes with it I do see RzChromaSDK64.dll show in the error logs. There is a known issue where Razer software is causing Diablo III and some other game to not launch. Razer did release a fix for this here. Do note that update does not work with some older Razer hardware.
Can y'all post a DxDiag report?
@OakKing
We'll likely also want a DxDiag report from you. Please also provide some more detail on your issue as "not launching" can mean a few different things. Is the game crashing with an error code? Are you getting a black screen and then the game just closes? Or do you press the Play button and nothing happens?
Are you able to run a scan and repair on the game client?
Can you go through and uninstall the Razer Chroma SDK? Should show up as Razer Chroma SDK Core Components in the Windows Apps & Features window.