D3 keeps crashing on Mac Pro

  • Unlike on my 2016 Macbook Pro, Diablo 3 keeps crashing my Mac Pro (2014).

    Diablo 3: 2.6.1.50649
    MacOS: 10.13.5

    The Mac Pro is far more capable of running Diablo than the Macbook Pro, but after 15-30 minutes, Diablo freezes, and the only option left is to reset my computer.
    This is especially nerve-wrecking since I usually play on Hardcore mode and I don't like my chars to die _that_ death.

    Any advice there?

    Thx.
  • Hey IMore,

    I did not find any error logs from the game client. Will need to do some troubleshooting to find out the cause of this freezing. I do have some initial steps for you to try.

    • Run the Diablo III repair tool.

    • Reset In-Game Options.
      1) Select the game in the Blizzard app and click Options .
      2) Click Game Settings.
      3) Click on Reset In-Game Options.
      4) Click Done and launch the game normally.


    • It is possible another program could be interfering with Diablo III. To see if this is the case please run your computer with login items disabled.

    • If the crashing continues, please post some information about the Mac and the Diablo III error logs. If the whole computer is freezing there may not be any error logs generated. let us know if it is just Diablo III or the whole computer that is freezing.

      1) Open the Apple menu and select About This Mac.
      2) Post the Mac OS X version number
      3) Post the Type of Mac. Exp: MacBook Pro (15 inch, Mid 2014)
      4) Post the Processor, Memory, and Graphics
      5) Diablo III Error Logs.

    Paste the Mac info and Diablo III Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.