Game Launching but crashes

  • Hi, I am trying to launch Diablo III for the second time. The game starts, goes to a white screen, then closes. Is there any way to fix this?

    My System specs are: 7th gen i5 core-7400 processor, 8 GB DDR4-SDRAM, NIVIDIA GeForce GTX 1060 graphics card with 3 GB GDDR5 Dedicated mem, Windows 10

    Any and all support is appreciated.
  • Hey IrishBreak,

    What you're describing sounds like an application hang, which can be caused by conflicting programming, permissions issues, or game file corruption. I'd recommend creating a New Admin Account, performing a Selective Startup (log into the new admin after restart), and then Scan and Repair the game.

    If it keeps up beyond that, could you generate a set of System Files and attach them to a ticket for us to take a closer look?