Error code 1011

  • I keep getting this after the most recent patch update. Any help fixing would be appreciated. I have restarted my comp, repaired any files, restarted and switch off and on my router. No idea what it is as it was working fine last week when I last played. Thanks in advance
  • Tomhol,

    This error is just a generic message indicating a problem with connecting to our servers.

    I'd suggest you start by running through the steps in this support article.

    Disconnection and Latency Issues in Blizzard Games - https://us.battle.net/support/en/article/5338
  • Tomhol,

    Could you please run through the steps in the following three support articles in order and see if it takes care of it for you? Some of the steps in a preceding article may overlap with the steps in the next article so feel free to skip them if they've already been done.

    Deleting Battle.net Files - https://us.battle.net/support/en/article/34719

    Deleting the Battle.net Cache Folder - https://us.battle.net/support/en/article/34721

    Uninstalling the Blizzard Battle.net Desktop App - https://us.battle.net/support/en/article/30304