Cannot add friends after buying new game

  • I have had a blizzard account since World of Warcraft Classic.
    I just purchased Diablo 3 and suddenly I am not allowed to add friends....

    WHY? (it says new licences cannot add friends but i have loads of friends just cannot add new ones at the moment)

    Why has purchasing Diablo locked my account down and why was i not warned?
  • Howdy!

    Your purchase maybe still pending which would cause temporary restrictions to protect against abuse. I'd recommend to give it a bit longer, log fully out of the game and Blizzard app then log back in to retest.

    Thank you.