Missing characters

  • Hello Dear blizzard. I have been having trouble playing since the new patch. I can play between 5-10 minutes and then i go dc. I get error code 1016 and my network is down so i have to reset it everytime. Yesterday i reinstalled Diablo 3 and it worked fine for about 20 minutes before it went down yet again. Today i was playing and the same thing happend again. But this time when i logged in all my characters went missing.

    Can you please help me get them back?

    Best regards
  • Heyo!

    Took a look over the account and it looks like you had recently logged into the EU region when your characters look to be on the Americas region. Be sure to double check which region you're set to before launching the game as the characters do not carry over :)