Diablo 3 not launching

  • When I try to launch D3 it goes to the RoS pre-launch icon and sticks there and does not launch the game. Eventually it says program is not responding and it asks if I want to close or wait longer.

    I am not getting any error codes to look for out of this.
  • omar,

    Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

    Press Windows Key + R.
    Type DxDiag and press Enter.
    In the DxDiag window, at the bottom, click Save All Information.
    Name the file "dxdiag" and click Save. (note where it's been saved so you can find it)

    Locate the Dxdiag.txt file just created and open it to copy and paste ALL of it's contents into your reply.
  • ShivanWurm,

    Without any sort of error information to go on, there's not a lot I can suggest.

    Try deleting your Diablo III\X64\D3Debug.txt file, and then launch the game again and wait for it to error out. Then, if a new one has been created, post the new D3Debug.txt file from the X64 folder.
  • Hey WingZero29,

    In the future please create a new forum post instead of replying to an old thread.

    The debug file is not cause of this and looks to be missing some information. Please do try the steps here. If the game is still not launching properly, please create a new forum post and include a DxDiag and Diablo III Error Logs. Paste the DXdiag and Diablo III Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.