Random crashing

  • Hey all,

    At random times, typically when entering a new game ... but sometimes when going into a Rift, D3 locks up on me and I get the following event viewer application log:

    The program Diablo III64.exe version stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
    Process ID: 1818
    Start Time: 01d2f446c6be2870
    Termination Time: 3
    Application Path: E:\Games\Blizzard\Diablo III\x64\Diablo III64.exe
    Report Id: a4880c9d-603d-11e7-9c09-6245b4ecd417
    Faulting package full name:
    Faulting package-relative application ID:

    Any suggestions?
  • Hey, DASBEAN!

    This appears to be an AppHang windows error. So it is likely something else interacting with the game.

    Follow all steps Here to verify if any other running programs or services may be causing an issue.
  • Create a new Windows admin account to see if the same thing happens on the new Admin account. This will rule out any Windows specific setting issues as all Windows specific settings will be defaulted.