Random Crashes

  • I keep getting random crashes after getting the Necro expansion. I had 4 out of 5 games last night in a row where I was running 102 GRs and my game completely crashes to my Blizzard App and my desktop. My blizzard app tells me my game is still running, so therefore I got to Control Alt Delete everytime and kill the clients process. That way I can load the game again. I have had this crash about 10 times now since the Necro. It has has happened to me in GRs and running T13 bounties.

    Anyone know how to fix this issue?
  • Hey WhatHitYou,

    I did find an error log from the crash. It does not show the specific cause of the crash. But based on what I see I do have some steps for you to try that may help stop the crashing.

    • Run the Diablo III repair tool.

    Please run Diablo III in 32-bit mode.

    • Run the computer in a selective startup mode.

    • If the crashing continues, please post a DxDiag and Diablo III Error Logs. Paste the DXdiag and Diablo III Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.