Game Crashes when I inspect other player's profiles.

  • Hi guys,

    I just bought this game yesterday and everytime I inspect other player's profiles, the game crashes and says it ran into a critical error. The rest of the game runs flawlessly.

    I'm running it on Windows 10 64-bit, PowerColor AMD Radeon R9 380, i5 quadcore CPU, 8gigs of ram. I updated my GPU drivers and it still crashes

    Anyone have any ideas?
  • Hey Diesel,

    That is a crash. Let's see what we can do to get these crashes to stop. I do have some troubleshooting steps to try that could fix this. If not, please post a DxDiag and Diablo III Error Logs.

    • Run the Diablo III repair tool.

    • To be on the safe side make sure Windows is to date.

    Please run Diablo III in 32-bit mode.

    • Run the computer in a selective startup mode.