Diablo 3 "Memory Usage" error

  • Hi, Diablo 3 (w/ reaper of souls) wont stop freezing (if I just keep the game open in the main menu, its going to freeze too)....
    If I let the game running for +15 minutes, my Windows 10 crashes, showing me the following message: "Memory Usage" and then my PC reboots.
    Already tried to change the "desktop resolution", but didnt work...
    Well... Thanks for the help.
    And I'm seeing lots of people complaining about this too...
    (8 GB RAM)
  • Hey there Opters,

    So this issue could be due to any number of things. Without more information though, I couldn't really say what might be going on. For now let's focus on some general client and system housekeeping and see if that helps the situation:

    (If you are one Windows 10)
    Please disable the Windows 10 Game DVR via the XBoxlive app:
    1. From the start menu open the Xbox App.
    2. You will be asked to Sign in. Please do so, even if you have never used this app before. You may need to create a microsoft account if you do not already have one.
    3. On the options menu Click 'Game DVR'
    4. Switch off 'Record game clips and screenshots using Game DVR''

    Let's reset the in game user options:
    1. Click the blue bnet icon on the bnet app.
    2. Choose settings, then game settings.
    3. Click the reset in game user options button under the correct game listing.
    4. Confirm the changes and close the window.

    We will want to run the repair tool on the game client.

    This should be done anytime we make changes to the game client.

    Try running your system in selective startup mode.

    If that does not solve the issue, I would like some additional information about your system and the programs running on it. Please carefully read the following as we only want certain bits of information here on the forums:

      1.) Hit Windows+R on your keyboard together, which will bring up the Run dialog. Then type the following and hit enter: msinfo32
      2.) In the window that opens, click on the + sign next to Software Environments, then click on Running Tasks. Click on one item on the right side, click on Edit, and then Select All (Or hit Ctrl-A). Click on Edit, and the Copy (Or hit Ctrl-C)
      3.) Paste that into a reply.
      4.) Go back to MSInfo and click Services, click any item on the right, click on Edit, and then Select All (Or hit Ctrl-A). Click on Edit, and then Copy (Or hit Ctrl-C)
      5.) Post that back as another reply.

    When posting the reports, please highlight them and click the code button to encase them in code blocks. This will make them easier to analyze. :)