Red Soulstone Shard Exploit

  • UPDATE - 1/12 @ 10:08 a.m. PDT

    We recently deployed the fix for Patch 2.4.3 that prevents exploitation of the Red Soulstone Shard. For more information, please refer to the post below. Thanks!


    Hey all,

    We’re working on a hotfix to address an exploit involving the Red Soulstone Shard. We plan to implement it as soon as possible in all gameplay regions and will be updating this thread once the fix is live.

    Along with this, we’ll be investigating accounts which have been found to be actively using this exploit to gain an unfair advantage and take action on these accounts accordingly. This behavior not only undermines the spirit of fair play, but directly violates our in-game policies for Diablo III. It is important to us to continue maintaining a stable, safe, and enjoyable online environment for all legitimate players. This is an ongoing investigation, and we’ll be continuing to monitor and will take additional action as needed.

    In the meantime, we encourage everyone to game responsibly. Not only can using exploits lead to account penalties, but it can negatively impact the enjoyment of your fellow players. We're working as quickly as we can to fix the underlying issue, and we'd appreciate your help in keeping the effects of this exploit as minimal as possible until it's removed from the game.

    For more information on how to report exploitative behavior, click here. For questions regarding account actions, please refer to our Account Administration.