Known Issue: Portrait Frames Unavailable

  • Hey all,

    With Patch 2.4.3, some of you may have noticed that you earned a portrait frame by completing certain achievements associated with the Darkening of Tristram event. However, there isn't currently a way to access or change your portrait frames on consoles.

    This is a known issue, and we are adding support for these portrait frames (as well as others) in the same patch that Seasons will launch on consoles. Once that patch goes live, any portrait frames you have previously earned as of Patch 2.4.3 and onward will be accessible/able to be equipped.

    We apologize for any confusion this may have caused, and look forward to bringing Seasons (and more) to you soon!