Launcher infinite loop

  • The game was working fine until today, the battle.net launcher want to update diablo 3 but there no update, when i push update button, the launcher "Verify" and there is a loop, i got plenty notification at the right that say "verification complete, start of the update fix" (i got my client in french so its my translation)

    So the game cant launch cause of this stup*d launcher doing whatever...

    Is there a fix ? thanks.
  • Hello Atikmdag,

    There are several things that could be causing the Battle.net App to keep looping like these. The steps below should help. If not please post a DXdiag from the computer.

    • Delete these Battle.net files here and here.

    • Run the Diablo III repair tool.

    • Run the computer in a selective startup mode.

    • To be on the safe side make sure Windows and the drivers in the computer are up to date.

    • Open the My Documents folder in Windows. In the My Documents folder there will be a Diablo III game folder. Delete the Diablo III folder.

    Please post a DxDiag:
      1) Press Windows Key + R.
      2) Type DxDiag and press Enter.
      3) In the DxDiag window, click Save All Information.
      4)Name the file "dxdiag" and click Save
      5) Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.