Stuck at lv13

  • Hi

    I bought the game around 3 years ago but i didn't play much cuz i was busy playing other games

    yesterday i decided to play it but i noticed that my character cant get past lv13 ? why is that happening and is there a fix for that ?

    Thank you.
  • Hello OroMishima,

    It looks like you may be playing on the wrong account. The account you posted from only has had a starter version of Diablo III on it. Customer Support would be able to help you track down your account with the full version of Diablo III on it. You can contact Customer Support here.