Diablo III Crashes

  • The game crashes and an error message says that: "The application encountered an unexpected error".
    It's the 5th time it happened, and I don't know what should I do. Any ideas?
    Kinda annoying, but it didn't happen in rifts or something, (yet).
  • 11/02/2016 03:54Posted by Santimus
    The application encountered an unexpected error

    Unfortunately this is a little too generic, the issue could be caused by many things. When did this start happening? Did you make any changes/updates to your system configuration around that time? Is there any discernible pattern to the behaviour (certain acts, classes etc.)? Could you post a DXDiag and MSinfo to see if there are any clues there?

    12/02/2016 05:25Posted by sinnes
    when trying to make a ticket, the support page has technical difficulties

    sinnes, if you're still having this issue, could you please try again but in a different Internet browser? Be sure to clear the browser's cache and cookies and disable any add-ons/extensions you may have installed.

    12/02/2016 07:51Posted by Valen
    906E5D8D-F24B-48CC-8692-FDE60AE24BBF

    Valen, this is an issue with the game and certain ATI graphics configurations (primarily ATI 7xxx series laptop chips). If it is happening regularly, please update your graphics drivers and reset your video driver settings. If you would like Russian speaking assistance, feel free to post here.

    Thanks!
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